Catering Sales Manager - DiamondHead Beach Resort

SunStream Hotels & Resorts, LLC is a distinguished hospitality company known for delivering exceptional guest experiences across its portfolio of hotel and resort properties. Renowned for combining comfort, luxury, and impeccable service, SunStream Hotels & Resorts prides itself on sustaining a high standard of quality and customer satisfaction in the competitive hospitality industry. The company thrives on innovation, efficiency, and dedication to client needs, ensuring that every guest's stay is memorable and flawless. As a key player in the hospitality sector, SunStream Hotels & Resorts fosters a dynamic and welcoming work environment where employees at all levels contribute to creating outstanding service experiences.

The Catering Sales Manager position is a pivotal role within SunStream Hotels & Resorts, responsible for driving catering and event revenue through strategic sales efforts, client relationship building, and meticulous event coordination. This full-time position offers an exciting opportunity for a seasoned professional to lead all aspects of catering sales, from initial inquiry to successful event execution. As the primary liaison between clients and hotel operations teams, the Catering Sales Manager ensures seamless communication and coordination, delivering impeccable service and guest satisfaction.

The role demands a robust combination of sales acumen, hospitality expertise, and organizational skills. The manager must generate catering and event sales by prospecting new business opportunities, tapping into existing networks, leveraging referrals, and responding promptly to inquiries. Preparation of proposals, contracts, and banquet event orders (BEOs) is a critical responsibility, requiring attention to detail and proficiency in contract negotiation to meet or exceed revenue goals.

In addition to sales and client relationship management, the Catering Sales Manager oversees the operational success of all banquet events and activities. This includes supervising room set-ups, service schedules, and post-event cleanup, ensuring that each function meets the high standards set by SunStream Hotels & Resorts. The manager is also involved in employee training and development, supply ordering, payment collection, and maintaining monthly inventories and par levels. Compliance with Florida state safety and health regulations is mandatory, including maintaining a current state food handlers management certificate.

The ideal candidate will have a minimum of 2-3 years of relevant experience in catering sales, hotel sales, event planning, or a related hospitality sales role, paired with a bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. Professional certifications such as Certified Meeting Professional (CMP) or Certified Hospitality Sales Professional (CHSP) are advantageous. Exceptional communication, customer service, and relationship-building skills are essential, along with the ability to manage multiple events and deadlines in a fast-paced, dynamic environment.

This role requires physical stamina and the mental agility to work effectively under pressure, dealing proficiently with clients, peers, and management across all levels of the company. The Catering Sales Manager must be comfortable standing and moving throughout hotel and resort properties for the majority of their assigned shifts and capable of performing various physical tasks as part of their responsibilities.

Overall, this is an outstanding opportunity for a driven sales professional seeking to make a significant impact within a leading hospitality company. The Catering Sales Manager at SunStream Hotels & Resorts not only contributes to revenue growth but also plays a critical role in shaping memorable event experiences that reflect the brand's commitment to excellence and guest satisfaction.