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Catering Sales Manager

Job Overview

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Compensation

Salary
Range $47,500.00 - $61,200.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule

Job Description

Kitchens for Good is a dynamic and socially conscious culinary organization dedicated to transforming the food industry by combining sustainable practices with social impact. This unique establishment focuses on providing exceptional catering services while also empowering individuals through job training and employment opportunities within the culinary sector. By emphasizing community growth and environmental responsibility, Kitchens for Good stands out as a leader in socially responsible catering and food service. The organization operates in a vibrant setting that combines passion for food with a commitment to making a positive difference in society. Catering to a wide range of clients, they excel in both on-site and off-site event management, ensuring memorable experiences that leave a lasting impact. This role is a fantastic opportunity for someone who thrives in a fast-paced environment and has a strong desire to contribute to a meaningful mission through culinary sales and event planning.

The Catering Sales Manager at Kitchens for Good plays a pivotal role in driving the organization’s revenue by prospecting and soliciting new business as well as renewing relationships with returning clients. This career opportunity involves selling catered events both on and off-site, with a strong emphasis on meeting and exceeding established sales goals. The position requires leadership qualities that inspire the team to uphold high standards and achieve sales objectives. Critical responsibilities include overseeing contract negotiations to ensure fulfillment and communicating effectively with service providers, vendors, and internal departments to facilitate flawless event execution. The Catering Sales Manager collaborates closely with the catering and sales teams to develop comprehensive marketing plans, budget analyses, and menu creation strategies tailored to the clients' specific needs.

This role also requires proactive problem-solving skills to troubleshoot potential issues promptly and maintain high customer satisfaction levels. Participation in special projects and committees, as well as representation of Kitchens for Good at trade shows and industry events, is expected to promote business growth and industry presence. The Caterer Sales Manager must have an aptitude for updating client information in company databases and possess an ongoing awareness of industry trends to identify new growth opportunities. The role demands excellent organizational skills, a detail-oriented approach, and the ability to work effectively under pressure while maintaining a focus on the highest level of customer service. The ideal candidate will have a background in food service and sales, particularly within hotels or catering venues, and demonstrate strong communication, presentation, and networking capabilities. This full-time position offers a rewarding career path for candidates passionate about food service, customer relations, and sales excellence within a mission-driven company.

Job Requirements

  • Minimum of 3 years of catering and sales experience in hotel and/or catering venue
  • Three years of experience in food service required
  • Experience required in prospecting and outside sales with corporate and citywide markets
  • Excellent prospecting, resourcefulness, communication, presentation, and networking skills
  • High school degree required, Bachelor's degree in Hotel Management, Food Management, or related field preferred
  • Excellent organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Extensive knowledge of event planning and catering requirements
  • Ability to work with clients to determine and anticipate needs of the event
  • Excellent managerial and supervisory skills
  • Ability to work at a fast pace
  • Extensive knowledge of food hygiene
  • Strong presentational skills
  • Collaboration skills
  • Customer/client focus
  • Initiative/self-motivated
  • Results driven
  • Sales expert
  • Organizational skills
  • Prolonged periods of standing
  • Must be able to lift 15 pounds at a time
  • Ability to remain calm under pressure and deal with unexpected situations

Job Qualifications

  • Minimum of 3 years of catering and sales experience in hotel and/or catering venue
  • Experience in food service
  • Skills in prospecting and outside sales
  • High school degree
  • Bachelor's degree in Hotel Management, Food Management, or related field preferred
  • Organizational skills
  • Communication skills
  • Interpersonal skills
  • Knowledge of event planning and catering requirements
  • Managerial and supervisory skills
  • Knowledge of food hygiene
  • Presentation skills
  • Collaboration skills
  • Customer/client focus
  • Initiative and self-motivation
  • Ability to work at a fast pace
  • Ability to remain calm under pressure

Job Duties

  • Generates revenue by prospecting and soliciting new and return business by selling on and offsite catered events
  • Meets and/or exceeds established sales goals
  • Demonstrates positive leadership and characteristics which inspire staff to meet and exceed our standards and sales goals
  • Oversees fulfillment of contract negotiation
  • Communicates and negotiates with service providers, vendor, and other departments to ensure contract fulfillment of events
  • Participates in special projects and committees
  • Provides revenue projection, production, and tracking for event sales
  • Professionally represents Kitchens for Good at trade shows and industry events
  • Collaborates with catering and sales team to develop marketing plans, budget analysis and menu creation
  • Exhibits a high level of enthusiasm when working with customers to drive customer satisfaction
  • Attends weekly BEO meetings with sales and catering team
  • Reviews and updates detailed price sheet of all billable products and services that accurately reflects current costs and the organization's profit objective
  • Proactively troubleshoots problems that may arise to ensure customer satisfaction
  • Answers questions and handles complaints
  • Updates client information in the company contact database
  • Stays on top of industry trends to identify potential opportunities for company growth
  • Booking, selling, planning and coordinating all special social events while assuring the highest level of customer service
  • Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls

Job Criteria

Experience

Mid Level (3-7 years)


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