Catering Sales Manager

Tacoma, WA, USA|

Job Overview

Compensation

Salary

Range $85,000.00 - $95,000.00

Benefits

Medical

Dental

Vision

Pet insurance

Paid vacation

Sick Time

Holidays

Sales incentive plan

Employer Paid Basic Life and AD&D

401(k) retirement plan with employer match

Paid time off to volunteer

Diversity, equity, and inclusion

Job Description

Aparium Hospitality Services is a distinguished hospitality company known for its commitment to creating unique and memorable hotel experiences. Emphasizing the power of People, Place, and Character, Aparium believes in celebrating individuality and fostering a strong community spirit within each of its establishments. Aparium's approach is centered around valuing and celebrating associates, elevating their pride in who they are, where they live, and the guests they serve. This company is proud to be an Equal Opportunity Employer that embraces diversity, equity, and inclusion, ensuring all employees feel a genuine sense of belonging. Aparium is also an E-Verify employer, committed to a fair and transparent hiring process. Populus Seattle, located in the historic Pioneer Square district, is part of Aparium's portfolio. This iconic 120-room boutique hotel combines rich history with modern amenities, featuring the neighborhood's first rooftop bar and a signature restaurant. The hotel's design reflects the lush Pacific Northwest rainforest, blending the vibrant narratives of Seattle's seaport and railroad history with contemporary comforts.

The Catering Sales Manager role at Aparium Hospitality Services calls for a driven and energetic individual passionate about sales and customer experience in the hospitality sector. Reporting to the Director of Sales, this exempt position is vital in driving the hotel’s catering sales efforts. The role requires soliciting, negotiating, and confirming new and repeat business to maximize catering revenues and exceed individual revenue goals. The Catering Sales Manager is responsible for preparing and executing sales contracts, event orders, and resumes, ensuring flawless delivery and complete client satisfaction. This role is ideal for a motivated self-starter with excellent communication skills who excels at problem-solving and collaboration. A significant part of the position involves coordinating event details with clients and internal teams to guarantee an exceptional event flow. This includes managing banquet event orders, meeting food and beverage needs, coordinating rooming lists, arranging ground transportation, managing audio-visual requirements, and overseeing billing. The role also requires presence at events, often during evenings or weekends, to ensure success and client satisfaction. Additionally, the Catering Sales Manager plays a strategic role by upselling events to increase revenues and participating in competitive analysis reviews to maintain Aparium’s market position. This position offers an annual salary range of $85,000 to $95,000 based on experience, along with a comprehensive benefits package, including a sales incentive plan, paid vacation, sick time, holidays, and various insurance coverages. This is an exciting opportunity for a hospitality professional ready to contribute to a dynamic, inclusive, and historically rich hotel environment while advancing their career in sales management.

Job Requirements

A 4 year college degree preferred
Three years relevant sales experience
Reading, writing and oral proficiency in the English language
Must be proficient in Word, Excel and other applicable computer systems
Delphi FDC system knowledge, preferred but not required
Willing to work a flexible schedule in order to accomplish all required tasks
Work with integrity, confidentiality and discretion
Work in a safe, prudent and highly organized manor
Superior oral, written and computer skills
Highly organized and has the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times
Knowledge of sales, reservation and room's distribution function

Job Qualifications

A 4 year college degree preferred
Three years relevant sales experience
Reading, writing and oral proficiency in the English language
Must be proficient in Word, Excel and other applicable computer systems
Delphi FDC system knowledge, preferred but not required
Work with integrity, confidentiality and discretion
Work in a safe, prudent and highly organized manor
Superior oral, written and computer skills
Highly organized and has the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times
Knowledge of sales, reservation and room's distribution function

Job Duties

Contact and review with client all details to ensure the successful execution and flow of programs including banquet event orders, all food and beverage and meeting needs, rooming lists, ground transportation, room service needs, group resumes, master account billing, audio visual and box handling
Lead resume and BEO meeting to effectively coordinate with various departments and make updates to resumes for internal guests
Meet and greet client, oversee a formal pre-con or informal needs review with appropriate hotel stakeholders
Communicate with team and inspect that all details are correct and represent clients' expectation to the hotel
Close out file by checking billing and working with accounting on any adjustments post meeting
On an ongoing basis, review function book to maximize client flow and revenue optimization
Work to upsell events to achieve higher banquets and catering revenues, AV and additional needs for client