Catering Sales Manager

Oklahoma City, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,300.00 - $62,200.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

wellness programs

Job Description

Omni Oklahoma City Hotel is a prestigious 605-room convention center hotel situated in the vibrant heart of downtown Oklahoma City. This luxury hotel is ideally located next to the Paycom Center, home to the OKC Thunder, and in close proximity to the Oklahoma Convention Center. Additionally, it boasts a prime location across the street from the expansive 70-acre Scissortail Park, offering guests a blend of urban excitement and scenic outdoor experiences. The hotel features a range of top-tier amenities including the renowned Mokara Spa, six diverse food and beverage outlets, an impressive 76,000 square feet of meeting and event space, a retail outlet, a well-equipped fitness center, and a stunning rooftop pool. Omni Oklahoma City Hotel is known for providing a dynamic and engaging work environment where associates benefit from comprehensive training and take pride in delivering exceptional service, reflecting the company's prestigious reputation. The hotel fosters a culture where motivated, friendly individuals with a passion for serving others can thrive and build a rewarding career.

The role of Catering Sales Manager at Omni Oklahoma City Hotel is a key position focused on generating and maximizing catering event revenue for both corporate and social functions. This position requires the development and execution of strategic sales plans centered on securing profitable new business while leveraging the hotel’s extensive event space to its fullest revenue potential. The Catering Sales Manager serves as the primary touchpoint for clients, designing memorable event experiences and ensuring customer satisfaction from initial inquiry to event completion. Success in this role hinges on the ability to achieve monthly booking targets, maintain proactive communication with interdepartmental teams, and implement targeted sales action plans in accordance with directives from the Director of Sales & Marketing and the Director of Catering & Convention Services. The role offers a unique opportunity to engage with a diverse client base, employ advanced sales technologies such as Delphi and Knowland Insight Data, and contribute to the ongoing growth and success of one of Oklahoma City's leading luxury hotels. This position is ideal for a driven sales professional who excels in a fast-paced environment and enjoys cultivating lasting relationships with clients through a blend of innovation, strategic outreach, and exceptional service delivery.

Job Requirements

High school diploma or equivalent
Minimum of 1 year sales experience in a management or related role
Proficiency in Delphi FDC software preferred
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced, dynamic environment
Familiarity with Microsoft Office Suite
Ability to manage multiple tasks and deadlines
Willingness to attend industry events and networking opportunities

Job Qualifications

Ability to work in a fast-paced environment
Ability to communicate effectively to perspective and existing clients
Ability to develop relationships quickly via in person or across digital channels
Ability to control the sales process from start to finish and demonstrate a high propensity to close the business or gain commitment from the planner
Minimal 1 year of sales experience in a sales management role
Knowledge of Delphi FDC preferred
Comfortable with Microsoft Suite products and virtual presentations

Job Duties

Achieve monthly catering booking goals as established by the DOCCS
Follow established property booking guidelines for quoting rates for minimum food & beverage and meeting space
Solicit accounts within assigned parameters utilizing Delphi, Knowland Insight Data, and local resources
Respond to all incoming catering leads on designated inquiry days in a timely fashion and in accordance with established hotel SOP
Complete detailed site alerts and execute creative site inspections for prospective events
Prospect and develop new accounts in line with the hotel's stated Mission Statement
Maintain aggressive weekly telephone, site inspection and personal call goals and outside sales as documented in Delphi FDC
Evaluate and qualify all opportunities and present as needed during daily business approval meeting prior to quoting availability
Execute successful tastings as needed for high profile events and complete banquet event orders in a timely fashion for weekly resume review meeting
Generate timely and accurate banquet event orders and event resumes for weekly distribution and review
Work with finance to collect for all required deposits in advance of the date for events and meetings
Manage the sales -event phase of events and achieve an overall Medallia score that meets or exceeds established hotel benchmarks
Use all prospect sources as identified in the Sales Action Plan
Follow up promptly on leads generated by other Omni Hotels & Resorts, Cvent, CVB and other lead sources
Active involvement with local partner organization to establish local company contacts
Successfully complete all required training as assigned by DOCCS and/or DOSM
Participates in development of local hotel promotions related to the Corporate and social market segment needs as well pull through on OHRS brand catering offers
Engage prospective planners through entertainment opportunities both on property and at industry events
Maintain positive attitude and welcome change
Ability to step outside sales/catering department when needed to assist other departments