Catering Sales Manager

Four Seasons Hotels and Resorts is a renowned luxury hospitality company that prides itself on delivering exceptional experiences to its guests through genuine service and a commitment to excellence. Established as a leader in the global hospitality industry, the Four Seasons brand is synonymous with elegance, sophistication, and unparalleled quality, making it one of the most sought-after hotel brands worldwide. The company’s dedication to creating lasting impressions for guests, residents, and partners is driven by its passionate and diverse team members who share a common goal of pushing boundaries and achieving new heights in service standards.

At Four Seasons, the culture is built on the principle of treating everyone with respect and kindness, mirroring the manners you would want in return. This ethos permeates every aspect of the company’s operations, from welcoming loyal returning guests to greeting new visitors with warmth and professionalism. With a strong focus on fostering a collaborative and inclusive workplace, Four Seasons ensures its employees have a supportive environment where they can thrive and grow.

The Philadelphia location of Four Seasons represents the city’s first Forbes Travel Guide Five-Star Hotel, delivering a modern lifestyle experience that captivates visitors with its unique offerings. Guests can indulge in the luxurious Five-Star Spa featuring healing crystals and rejuvenating treatments, enjoy breathtaking views from the 57th-floor infinity-edge pool, and savor world-class dining curated by Michelin-starred Chef Jean-Georges Vongerichten alongside local James Beard Award-winner Chef Greg Vernick. The hotel’s team embodies the spirit of Brotherly Love, ensuring every stay is curated with personalized attention and care to make each guest’s visit truly unforgettable.

The role of Catering Sales Manager at Four Seasons Hotel Philadelphia is a dynamic and revenue-driven position that requires an individual passionate about hospitality and dedicated to the brand’s culture. This role focuses on driving sales for social, corporate, and short-term booking events tailored for intimate gatherings, ensuring each event exceeds client expectations and aligns with the luxury standards of Four Seasons.

The Catering Sales Manager is responsible for proactively generating new business opportunities, maintaining frequent follow-ups on inquiries and sales calls, and negotiating contracts creatively to maximize revenue while fulfilling client needs. This role involves conducting property site tours, managing relationships with event planners and clients throughout the planning process, and coordinating with vendors and suppliers to guarantee seamless event execution.

Key responsibilities also include participating in strategic meetings with hotel staff and clients, such as Operations Briefings, Resume Meetings, and Menu Tastings, to ensure every detail is meticulously planned and executed. The ideal candidate brings a strong work ethic, passion for flawless service, and excellent communication skills, coupled with relevant educational background and experience in event sales, preferably within luxury brands.

This position offers competitive wages and a comprehensive benefits package, including complimentary employee meals, uniforms and laundering services, training opportunities, and accommodation privileges at other Four Seasons properties. The role demands occasional travel for training, conferences, and special events as well as flexibility in availability during evenings and weekends. Four Seasons Philadelphia is committed to diversity and inclusion, providing equal opportunities for minorities, women, veterans, and individuals with disabilities, making it an exemplary employer within the hospitality industry.