Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Meyer Jabara Hotels is a distinguished hospitality group known for its commitment to providing exceptional guest experiences through its portfolio of unique and boutique properties. Among its esteemed portfolio is The William Fell, a beautifully restored hotel that is part of the Tapestry Collection by Hilton. The William Fell combines historic charm with modern amenities, offering guests a memorable stay in a warm and inviting atmosphere. As a city landmark, The William Fell not only provides comfortable accommodations but also hosts a variety of events, making it a sought-after venue in Baltimore for both leisure and business travelers.
The company culture at Meyer Jabara Hotels emphasizes excellence, innovation, and personalized service, fostering an environment where employees are encouraged to contribute creatively and grow professionally. Meyer Jabara Hotels is dedicated to supporting the local community and promoting sustainable business practices that enhance both guest satisfaction and employee well-being.
The Catering Sales Manager role at The William Fell presents an exciting opportunity for a dynamic and driven sales professional to join a growing and forward-thinking team. This position focuses on securing and managing catering and event business across all markets, particularly within the SMERF (Social, Military, Educational, Religious, and Fraternal) segments. The ideal candidate will possess high energy, creativity, and a passion for hospitality, coupled with a proven ability to close sales and exceed client expectations.
In this role, the Catering Sales Manager will take full ownership of the sales process, from lead generation and prospecting to closing deals and maintaining client relationships. They will actively engage with the local community to build and strengthen partnerships, positioning The William Fell as a premier event destination. The successful candidate will also have the opportunity to advance into an Area Catering Sales Manager position, overseeing catering sales for other boutique properties within Baltimore, marking a clear career growth trajectory.
This role demands a multitasker who thrives under pressure, balancing numerous priorities with a service-first approach and exceptional communication skills. The Catering Sales Manager will collaborate closely with event planning and operational teams to ensure the smooth execution of all group bookings, confirming that every event meets or exceeds client expectations and hotel standards. Creativity and initiative are encouraged, allowing the individual to contribute ideas to improve office procedures, guest services, and overall profitability.
Furthermore, this position requires flexibility, including occasional weekend hours, and proficiency in using the Delphi.FDC sales and catering management system. Experience with Hilton or Choice hotel brands is considered an asset. The role also involves participating in trade shows, networking events, and internal meetings aimed at optimizing sales performance and market positioning.
Overall, this position is ideal for a sales professional who enjoys the challenge of meeting and surpassing sales targets in a hospitality environment that values quality, service, and community engagement. Joining The William Fell as a Catering Sales Manager means becoming part of a dedicated team committed to delivering memorable events and fostering long-lasting client relationships within Baltimore's vibrant event market.
The company culture at Meyer Jabara Hotels emphasizes excellence, innovation, and personalized service, fostering an environment where employees are encouraged to contribute creatively and grow professionally. Meyer Jabara Hotels is dedicated to supporting the local community and promoting sustainable business practices that enhance both guest satisfaction and employee well-being.
The Catering Sales Manager role at The William Fell presents an exciting opportunity for a dynamic and driven sales professional to join a growing and forward-thinking team. This position focuses on securing and managing catering and event business across all markets, particularly within the SMERF (Social, Military, Educational, Religious, and Fraternal) segments. The ideal candidate will possess high energy, creativity, and a passion for hospitality, coupled with a proven ability to close sales and exceed client expectations.
In this role, the Catering Sales Manager will take full ownership of the sales process, from lead generation and prospecting to closing deals and maintaining client relationships. They will actively engage with the local community to build and strengthen partnerships, positioning The William Fell as a premier event destination. The successful candidate will also have the opportunity to advance into an Area Catering Sales Manager position, overseeing catering sales for other boutique properties within Baltimore, marking a clear career growth trajectory.
This role demands a multitasker who thrives under pressure, balancing numerous priorities with a service-first approach and exceptional communication skills. The Catering Sales Manager will collaborate closely with event planning and operational teams to ensure the smooth execution of all group bookings, confirming that every event meets or exceeds client expectations and hotel standards. Creativity and initiative are encouraged, allowing the individual to contribute ideas to improve office procedures, guest services, and overall profitability.
Furthermore, this position requires flexibility, including occasional weekend hours, and proficiency in using the Delphi.FDC sales and catering management system. Experience with Hilton or Choice hotel brands is considered an asset. The role also involves participating in trade shows, networking events, and internal meetings aimed at optimizing sales performance and market positioning.
Overall, this position is ideal for a sales professional who enjoys the challenge of meeting and surpassing sales targets in a hospitality environment that values quality, service, and community engagement. Joining The William Fell as a Catering Sales Manager means becoming part of a dedicated team committed to delivering memorable events and fostering long-lasting client relationships within Baltimore's vibrant event market.
Job Requirements
- Must have at least 2 years of selling group business in a hotel
- Proven track record of success in sales
- Detail oriented and self-motivated
- Ability to complete solicitation calls by telephone and in person
- Ability to negotiate group room rates and hotel services
- Experience managing group bookings and creating banquet event orders
- Excellent organizational and communication skills
- Experience with Delphi.FDC system
- Flexibility to work weekends
- Experience with Hilton and Choice brands is a plus
Job Qualifications
- At least 2 years of selling group business in a hotel with a proven track record of success
- Detail oriented and self-motivated with a strong emphasis on achieving goals
- Ability to complete telephone solicitation calls and in person sales calls both in-house and offsite
- Ability to negotiate group room rates, meeting room rental, function space, and hotel services within approved booking guidelines
- Experience in managing group bookings and events including developing banquet event orders
- Excellent organizational, communication, and telephone skills
- Experience conducting tours of hotel and banquet facilities
- Experience attending and representing at trade shows
- Familiarity with Delphi.FDC sales and catering system
- Experience working with Hilton and Choice hotel brands is a plus
- Flexibility to work some weekend hours
Job Duties
- Develop and implement targeted sales strategies for the SMERF market segments
- Book quality business which meets the needs of the client as well as the hotels' budgeted criteria
- Fully understands that the most important function of the Sales Department is to book business at a profitable level
- Participate in weekly Sales and Yield meetings and after hour’s functions such as special events and networking events outside of the hotel
- Collaborate with the event planning and operations teams to ensure smooth execution of group bookings
- Maintain professional appearance and personality in rapport with customers and other employees
- Maintain and grow relationships with existing clients ensuring high customer satisfaction and repeat business
- Respond to inquiries in a timely manner and provide exceptional customer service to corporate clients
- Monitor competitor activity in the SMERF market segment and adjust strategies accordingly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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