
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $77,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation
sick leave
401(k) Plan
Job Description
Le Meridien Boston Cambridge, part of the esteemed HEI Hotels and Resorts family, is a distinguished hotel located in the vibrant University Park at MIT area in Cambridge, Massachusetts. This locale is widely recognized for its spirit of innovation and culture, being adjacent to some of Boston and Cambridge's most prestigious institutions and cultural landmarks, including the Boston Symphony Orchestra, the Museum of Fine Arts, and the Museum of Science. Le Meridien Cambridge-MIT offers guests an elegant and luxurious experience through its beautifully appointed rooms and suites, providing a sanctuary of comfort in an area bustling with intellectual and artistic activity. The hotel prides itself on blending sophistication with the dynamic energy of its surroundings, making it a premier destination for travelers seeking excellence and cultural immersion.
The Sales and Catering Manager position at Le Meridien Cambridge-MIT presents a unique opportunity for professionals in the hospitality industry looking to advance their career within a supportive and innovative environment. This full-time management role is located on-site at the hotel, ensuring close collaboration with the diverse departments essential to delivering exceptional service to guests and clients. The position offers a competitive annual salary in the range of $72,000 to $77,000, reflecting the importance of this role in driving revenue growth and ensuring guest satisfaction.
As the Sales and Catering Manager, you will be responsible for managing catering accounts with a strategic approach to maximize revenue and client satisfaction. Your duties encompass soliciting new catering sales accounts, nurturing relationships with existing clients, and ensuring that revenue goals spanning food, beverage, and room rental are consistently met or exceeded. This role requires a blend of sales acumen, revenue management expertise, and relationship-building skills. You will be leveraging various sales techniques, including telephone and email outreach, outside sales calls, site inspections, and persuasive written communication to foster and expand the hotel’s catering business.
Your proficiency in forecast management, budget processes, and productivity metrics will be key to meeting financial targets. With a solid grasp of yield management techniques and the ability to analyze historical data, you will play a vital role in optimizing profitability. The role also involves conducting extensive market research to stay ahead of competitors, as well as participating in industry organizations and community activities to maintain a strong presence and create ongoing booking opportunities.
Collaboration is another critical aspect of this position. You will work closely with culinary and banquet teams to design creative menus and event setups that enhance the guest experience, ensuring seamless execution from planning through to event completion. Managing audiovisual equipment as a profit center also falls under your responsibilities, adding an operational dimension to the role.
Le Meridien Cambridge-MIT values its associates highly, offering benefits such as free meals, discounted parking, uniform cleaning, and comprehensive medical, dental, and vision coverage through leading providers. As part of HEI Hotels and Resorts, you will also have access to a competitive 401(k) with matching funds, life insurance options, disability plans, paid time off, vacation, sick leave, and additional programs designed to support your well-being and personal development.
We are committed to creating a diverse and inclusive workplace, welcoming candidates from various backgrounds, including those in the military. If you possess a passion for hospitality, sales, and revenue management, and wish to join a brand dedicated to excellence in a culturally rich setting, this role at Le Meridien Boston Cambridge offers an enriching and rewarding career path.
The Sales and Catering Manager position at Le Meridien Cambridge-MIT presents a unique opportunity for professionals in the hospitality industry looking to advance their career within a supportive and innovative environment. This full-time management role is located on-site at the hotel, ensuring close collaboration with the diverse departments essential to delivering exceptional service to guests and clients. The position offers a competitive annual salary in the range of $72,000 to $77,000, reflecting the importance of this role in driving revenue growth and ensuring guest satisfaction.
As the Sales and Catering Manager, you will be responsible for managing catering accounts with a strategic approach to maximize revenue and client satisfaction. Your duties encompass soliciting new catering sales accounts, nurturing relationships with existing clients, and ensuring that revenue goals spanning food, beverage, and room rental are consistently met or exceeded. This role requires a blend of sales acumen, revenue management expertise, and relationship-building skills. You will be leveraging various sales techniques, including telephone and email outreach, outside sales calls, site inspections, and persuasive written communication to foster and expand the hotel’s catering business.
Your proficiency in forecast management, budget processes, and productivity metrics will be key to meeting financial targets. With a solid grasp of yield management techniques and the ability to analyze historical data, you will play a vital role in optimizing profitability. The role also involves conducting extensive market research to stay ahead of competitors, as well as participating in industry organizations and community activities to maintain a strong presence and create ongoing booking opportunities.
Collaboration is another critical aspect of this position. You will work closely with culinary and banquet teams to design creative menus and event setups that enhance the guest experience, ensuring seamless execution from planning through to event completion. Managing audiovisual equipment as a profit center also falls under your responsibilities, adding an operational dimension to the role.
Le Meridien Cambridge-MIT values its associates highly, offering benefits such as free meals, discounted parking, uniform cleaning, and comprehensive medical, dental, and vision coverage through leading providers. As part of HEI Hotels and Resorts, you will also have access to a competitive 401(k) with matching funds, life insurance options, disability plans, paid time off, vacation, sick leave, and additional programs designed to support your well-being and personal development.
We are committed to creating a diverse and inclusive workplace, welcoming candidates from various backgrounds, including those in the military. If you possess a passion for hospitality, sales, and revenue management, and wish to join a brand dedicated to excellence in a culturally rich setting, this role at Le Meridien Boston Cambridge offers an enriching and rewarding career path.
Job Requirements
- Bachelor's degree or equivalent experience preferred
- Minimum 1+ year experience in catering sales
- Prior hospitality sales experience
- Proficiency with Microsoft Office including Word and Excel
- Experience with hotel sales systems
- Strong negotiation and closing skills
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Availability to work full-time on-site at Le Meridien Boston Cambridge
- Valid work authorization in the United States
Job Qualifications
- Prior hospitality experience with specific experience in catering sales is essential
- Minimum 1+ year in catering sales required
- Experience at a similar size and quality hotel preferred
- Proficient in Microsoft Word, Excel, and hotel sales system
- Strong sales and revenue management skills, with the ability to train and motivate peers
- Knowledge of hotel features, benefits, and competitive landscape
- Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences, including supervisors, coworkers, and the public
- Ability to work effectively under time constraints
- Strong organizational, problem-solving, and client service skills
Job Duties
- Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication
- Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets
- Apply yield management techniques and analyze historical data to maximize revenue and profitability
- Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability
- Conduct market research on competitors’ products, services, and pricing to inform strategic business plans
- Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value
- Build and maintain long-term client relationships, ensuring repeat business
- Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities
- Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments
- Conduct hotel site inspections and client presentations with professionalism and confidence
- Participate in trade shows, sales blitzes, and networking events to generate leads
- Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution
- Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction
- Manage A/V equipment as a profit center when applicable
- Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events
- Monitor market trends, competitor activity, and key client accounts to identify growth opportunities
- Perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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