Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

Pacific Hospitality Group is a distinguished owner/operator in the hospitality industry committed to delivering unique value to both investors and team members. As a family-focused organization, the company prioritizes long-term holds which foster sustainable growth and enrich the professional development of its workforce. With a foundation deeply rooted in enriching people’s lives, Pacific Hospitality Group aims to create memorable experiences for its guests while giving back to the communities it serves and honoring God in all endeavors. The company operates with a clear vision focused on long-term value creation, emphasizing integrity, compliance, customer focus, and principled entrepreneurship among its core values. Through their dedicated team, they aim to uphold these values consistently, making Pacific Hospitality Group a respected name in the hospitality sector nationally and regionally.

The role available is a sales position focused on leveraging the property’s public spaces, food and beverage services, and event planning capabilities to achieve and exceed sales goals. This position requires a proactive individual capable of building and maintaining robust client relationships, which include groups, travel managers, travel agents, and direct consumers. The successful candidate will use a variety of networking channels to identify and capitalize on new business opportunities, penetrating key market sectors and adapting strategies to prevailing trends. This role entails active participation in industry organizations, attendance at trade shows, community events, and sales blitzes to drive business growth. As a sales professional, you will be tasked with developing long-term relationships through consistent communications and exceptional customer service.

Key responsibilities include detailed market research, responding to requests for proposals (RFPs), and coordinating with hotel management to plan event specifics such as space arrangements, food service, and décor. The role also requires maintaining comprehensive client information through various computer systems and participating in regular business review meetings. Engaging in local community activities to foster business development and conducting familiarization trips are integral parts of this position. Candidates bringing at least two years of related experience in catering or event sales within similar-sized hotels, resorts, or winery operations are sought. Experience with multicultural weddings or events alongside knowledge of cost control and hotel service standards is highly valued. The role is ideally suited to professionals who thrive in high-volume, time-sensitive environments and possess a strong ability to negotiate, close sales, and follow structured sales processes aimed at maximizing revenue.

Job Requirements

  • Two or more years of related catering/event sales experience in a similar sized hotel, resort or winery operation
  • Experience working with multi-cultural weddings or events
  • Knowledge of cost control measures involved with events and meetings
  • Solid knowledge of hotel service standards, guest relations and etiquette
  • Ability and experience in successfully selling and working in a high volume, time sensitive environment

Job Qualifications

  • Two or more years of related catering/event sales experience in a similar sized hotel, resort or winery operation
  • Experience working with multi-cultural weddings or events desired
  • Knowledge of cost control measures involved with events and meetings desired
  • Solid knowledge of hotel service standards, guest relations and etiquette
  • Ability and experience in successfully selling and working in a high volume, time sensitive environment
  • Bachelor’s degree in Hospitality (great to have)
  • Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria
  • Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Job Duties

  • Actively solicit new business opportunities through prospecting new customers including groups, travel managers, travel agents and consumers
  • Use network channels to open doors to new customers
  • Participate in industry related organizations, trade shows, community events and sales blitzes
  • Develop long-term relationships with clients or potential clients by maintaining consistent verbal and written communications
  • Analyze requirements of business opportunities, respond to RFPs, outline available hotel space, menus and facilities
  • Maintain detailed information about clients and enter data into property's computer systems
  • Attend business review meetings, create and implement direct mailing campaigns, attend training and make presentations
  • Conduct familiarization trips and participate in local community to develop business

Job Criteria

Experience

Mid Level (3-7 years)


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