Catering Sales Manager

Hilton Miami Blue Lagoon is a renowned hotel that is part of the MCR portfolio, the third-largest hotel owner-operator in the United States. Since its founding in 2006, MCR has expanded its operations across 37 states and 106 cities, with a portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms. Hilton Miami Blue Lagoon benefits from MCR's vast expertise in operating hotels under top brands, including Hilton and Marriott, making it a premium destination for travelers seeking exceptional hospitality, world-class amenities, and a welcoming environment.

MCR prides itself on maintaining hotels that emphasize cleanliness, friendliness, and safety, ensuring guests enjoy a flawless stay experience. The Hilton Miami Blue Lagoon, as part of this esteemed portfolio, upholds the high standards of operational excellence that include spotless cleanliness, consistent quality, and exceptional teamwork among staff members. This commitment ensures that guests experience memorable visits marked by attentive service and well-maintained facilities.

The role of Catering Sales Manager at Hilton Miami Blue Lagoon focuses on driving catering sales opportunities and managing end-to-end event execution. This role is pivotal for the hotel's food and beverage and events departments, as the manager works closely with the sales and operations teams to develop and implement innovative plans for group events, conferences, and meetings. The manager is responsible for fostering strong client relationships by upselling services and ensuring seamless communication throughout the event lifecycle.

Specific duties include planning and organizing events from conception through to completion, managing contracts, overseeing budgets, and coordinating logistical details such as menus, room setups, audio-visual equipment, and vendor services. The Catering Sales Manager also plays a crucial role in training and mentoring team members, ensuring they follow MCR's established event standards and procedures.

Success in this position is measured by guest satisfaction scores, management performance ratings, spotless cleanliness results, product consistency, and effective teamwork. This role requires a proactive approach, excellent interpersonal and organizational skills, and a can-do attitude. The ability to work effectively under pressure, handle multiple tasks simultaneously, and maintain a guest-centered focus at all times are key traits sought in candidates.

MCR and Hilton Miami Blue Lagoon offer an enriching work environment that values innovation and employee growth. Team members benefit from career advancement opportunities, health benefits, and a supportive company culture. The Catering Sales Manager position presents an exciting opportunity for hospitality professionals who aim to develop their careers in a vibrant and fast-paced hotel setting while contributing to one of the nation's most respected hospitality companies.