Catering Sales Manager

Crestline Hotels & Resorts is a prominent hotel management company known for operating a diverse portfolio of properties across various locations. The company prides itself on delivering excellent guest experiences while maintaining high standards of service and operational efficiency. As a well-established entity in the hospitality industry, Crestline Hotels & Resorts focuses on fostering a positive workplace culture, embracing diversity, and providing growth opportunities to its employees. The company is committed to equal employment opportunities, ensuring a workplace free from discrimination based on race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

The Catering Sales Manager role at Crestline Hotels & Resorts is a pivotal position responsible for driving sales, planning, and overseeing all social catering events booked at the hotel. This role demands a professional who is adept at selling events, servicing accounts, and nurturing client relationships to maximize catering revenue. The Catering Sales Manager plays an instrumental part in negotiating contracts and banquet event orders (BEOs) directly with clients, ensuring that all event details are meticulously planned and executed. Achieving sales goals is a core performance metric for this role, along with the ability to anticipate challenges and deliver effective solutions for group events.

A significant part of the job involves detailed event coordination, which includes collaborating with the Executive Chef, Banquets, and Conference Services teams to manage setup changes and final guest counts. The role also includes preparing specialized reports that support revenue tracking and business planning. The Catering Sales Manager represents Crestline Hotels & Resorts at various trade association meetings, helping to promote the property and generate future business opportunities. Active participation in relevant associations aids in continued education and professional development, equipping the manager with the latest industry insights and trends.

This position requires proficiency in computer programs such as Microsoft Word and Excel, MICROS, and other property management systems to handle various operational aspects effectively. While a high school diploma or GED with two to five years of sales experience in a hotel or conference center environment is the minimum requirement, a Bachelor’s degree is preferred. Extensive knowledge and experience in coordinating wedding ceremonies and receptions are highly valued in this role, reinforcing the importance of attention to detail and excellent organizational skills.

The Catering Sales Manager at Crestline Hotels & Resorts is more than a sales professional; they are a vital part of the hotel's success, ensuring that every event not only meets but exceeds client expectations. This role offers an exciting opportunity for seasoned sales and event professionals to contribute to a leading hospitality brand, where their expertise in event management and sales strategy will be recognized and rewarded. Employment at Crestline Hotels & Resorts includes fair compensation and the chance to work in a dynamic environment focused on growth and guest satisfaction.