Catering Sales Coordinator - Rutgers University Camden

Aramark is a leading global provider of food services, facilities management, and uniform services. Operating in 15 countries, Aramark proudly serves millions of guests daily, offering a wide range of services that enhance the everyday experiences of its customers. The company's mission is rooted in service and a commitment to make a positive impact on its employees, partners, communities, and the environment. Known for its diverse and inclusive work culture, Aramark promotes equal employment opportunities and values each employee's contribution toward collective success. With a strong emphasis on employee development, Aramark provides a supportive career environment where talents are nurtured, passions are fueled, and professional growth is encouraged.

The Catering Service Worker Lead role at Aramark is a vital position responsible for supervising and supporting the planning and execution of catering events of varying sizes and complexities across both central and satellite locations. This role ensures that all catering activities meet the company’s brand standards and operational initiatives consistently. The position is hourly, with a competitive wage ranging from $17.00 to $20.00 per hour. In addition to the pay, the role comes with comprehensive benefits, including medical, dental, vision insurance, and work/life resources. Eligible employees may also participate in retirement savings programs such as 401(k), paid parental leave, and disability coverage, among other benefits which may vary based on location and eligibility.

In this role, the Catering Service Worker Lead takes full accountability for creating a safe work environment where team members can perform their duties without risk of injury. Leading catering operations entails overseeing the coordination of staff, rental equipment, event set-up, preparation, service, and break down of food and beverage arrangements. The lead is instrumental in booking events, selecting menu items, pricing them appropriately, and ensuring the seamless delivery of quality catering services. Additionally, the role involves hiring assistance, coaching, performance management including disciplinary actions, and conducting performance reviews to maintain a motivated and capable team.

Coordination is key in this position. The Catering Service Worker Lead works closely with internal departments, participates actively in management meetings, and interacts with vendors and key service users within the client organization to foster efficient communication and event execution. Representing Aramark and the client at meetings and events, they drive positive customer relations and uphold the company’s reputation for excellence.

Maintaining high sanitation, safety, and organizational standards is a critical part of the job, implemented through meticulous checklists, hands-on supervision, and diligent follow-up. The lead also plays a key role in catering training programs, contributing to the development and implementation of training for hourly, part-time, and student employees to enhance team skillsets and service quality. Adherence to Aramark Operational Excellence (OpX) Catering guidelines is essential to align with company initiatives and improve operational efficiencies.

This position demands physical stamina as it includes lifting, bending, pushing, pulling, extended walking and standing, and the use of personal protective equipment and uniforms. Through a dynamic blend of leadership, operational management, and customer service, the Catering Service Worker Lead helps Aramark deliver distinguished catering experiences while fostering a safe, productive, and enjoyable work environment for all team members.