Catering Sales Coordinator

Marriott International is a globally renowned hospitality company recognized for its commitment to delivering exceptional guest experiences and fostering a culture of inclusivity and innovation. As a leader in the hotel industry, Marriott operates a vast portfolio of brands ranging from luxury to premium accommodations worldwide. Marriott Hotels, in particular, is dedicated to elevating the art of hospitality through thoughtful service and forward-thinking approaches that ensure guests enjoy memorable stays. With a focus on employee well-being and career development, Marriott is committed to providing a supportive work environment where associates feel valued and empowered to grow professionally and personally. The company is an equal opportunity employer, embracing diversity and fostering an inclusive workplace where unique backgrounds and talents are celebrated. Marriott also maintains a commitment to compliance with legal standards, including non-discrimination policies and fair hiring practices.

The role of Meet Group Coordinator/Host(ess) at Marriott Hotels is crucial in delivering seamless banquet and event experiences. This position involves interacting directly with group coordinators or hosts prior to functions to make introductions and confirm all event arrangements, ensuring they meet both company standards and guest expectations. The coordinator/host(ess) must thoroughly understand banquet event orders to gather detailed guest information and determine the proper setup, timeline, and required components such as buffets and action stations. Responsiveness to special banquet arrangements and proactive follow-up are essential to guaranteeing that all event details comply with the established requirements.

The role demands strict adherence to Marriott's company policies and safety protocols, including reporting accidents, injuries, and unsafe conditions. The coordinator/host(ess) maintains a professional and polished appearance and protects confidential company information while safeguarding company assets. Key responsibilities include welcoming guests in accordance with Marriott's hospitality standards, anticipating and addressing their service needs, and expressing genuine appreciation to enhance the guest experience. Effective communication skills, including clear speech and professional telephone etiquette, are vital.

This position requires the ability to develop and sustain positive working relationships with colleagues and contribute actively to team goals. Quality assurance and standard compliance are integral to the coordinator/host(ess) duties, ensuring that all aspects of events meet Marriott's high standards. The job also involves physical activity, such as standing or walking for extended periods, moving and handling objects up to 25 pounds, navigating various physical environments, and performing other duties as assigned by supervisors. This role is ideal for individuals who enjoy dynamic, guest-facing roles within a prestigious hospitality setting and who are eager to uphold the legacy of Marriott's outstanding service culture.