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Catering Sales & Service Manager - Alma San Diego, a Tribute Portfolio Hotel
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $36.00 - $39.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401k
Tuition Assistance
Training and Development
Career advancement opportunities
Competitive wages
Job Description
Concord Hospitality is a prominent hotel management company that emphasizes quality, integrity, and community in its operations. Known for its dedication to fostering an 'Associate First' culture, Concord Hospitality places a high priority on employee development, work-life balance, and diversity. The company is committed to offering outstanding customer service and quality accommodations across its properties. Its culture is built on five cornerstones: Quality, Integrity, Community, Profitability, and Fun, establishing a foundation for both business success and an enjoyable workplace. Concord Hospitality strives to hire the best associates in the market and supports them through comprehensive training, career advancement opportunities, and... Show More
Job Requirements
- Minimum two years catering sales or two years in hotel catering, convention services, banquet, hotel sales or culinary arts
- flexible schedule including weekends
- excellent negotiation skills
- strong communication and interpersonal skills
- ability to train and supervise staff
- proficiency with event coordination and hotel department collaboration
- ability to work in fast-paced environment
- commitment to quality customer service
- good organizational skills
- ability to maintain and analyze sales records
- discretion and independent judgment in operational matters
Job Qualifications
- Minimum two years of catering sales experience or two years in hotel catering, convention services, banquet, hotel sales, or culinary arts
- equivalent combination of education and experience
- strong negotiation and communication skills
- ability to work flexible schedules including weekends
- proficiency in coordinating multi-departmental communication
- knowledge of hotel operations
- team leadership and supervisory skills
- skills in marketing and customer service
- ability to analyze sales data and trends
- familiarity with banquet event order processes
Job Duties
- Sell and detail social and corporate catering events with and without guest rooms for the hotel
- oversee execution of events including flexible work schedules
- negotiate arrangements including menus, bar setup, and room arrangements
- inform other departments of event details to ensure success
- solicit new business and maintain contract negotiations
- coordinate marketing efforts and communication with hotel staff before, during, and after events
- train and supervise associates
- maintain budgeted sales quotas
- create ideas to increase revenue during low demand periods
- finalize Banquet Event Order Sheets and distribute
- provide personalized guest service
- solicit future business from current and past customers
- maintain teamwork and positive attitude
- delegate responsibilities to banquet captain
- meet booking and solicitation goals
- maintain records and analyze cancellations
- conduct site tours for potential customers
- facilitate meetings related to events
- exercise discretion and judgment in hotel operations and guest relations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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