Catering Sales and Operations Manager - House of Blues-Boston

Aramark Sports & Entertainment is a distinguished provider of food services, facilities management, and hospitality solutions, known for delivering exceptional experiences to millions of guests across 15 countries worldwide. The company is deeply rooted in service and driven by a strong sense of purpose—to do great things for its employees, partners, communities, and the planet. Aramark prides itself on fostering an inclusive work environment that offers equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, or any other characteristic protected by law.

Aramark is currently seeking a Catering Sales and Operations Manager to lead catering solutions and special event operations at the iconic House of Blues venue in Boston, Massachusetts. This salaried position offers an annual compensation range of $75,000 to $85,000 and includes comprehensive benefits such as medical, dental, vision, retirement savings plans like 401(k), paid time off including parental leave and disability coverage, along with access to work/life resources. The flexibility and scope of this role underline the company’s commitment to employee development and job fulfillment.

The Catering Sales and Operations Manager role is pivotal, encompassing leadership and operational management duties to ensure flawless catering and event delivery. This position involves managing the entire catering team, overseeing all event catering requests, and interacting with clients to understand and fulfill their event needs with creativity and precision. From the initial planning stages to the execution of large-scale events, the manager ensures that every detail aligns with Aramark’s high standards for customer service and quality. With an emphasis on client relationships, the manager works to build lasting rapport while maintaining consistency in event quality and attentiveness to client requirements.

This role also demands strong leadership capabilities, including recruiting, training, and scheduling staff to meet the operational demands of various catering events. The Catering Sales and Operations Manager is responsible for creating detailed banquet event orders, ensuring that catering and event standards for service and presentation are met consistently. They also play a critical role in managing event budgets, including food and labor costs, and maintaining accurate financial reporting of catering-related revenue and expenses.

Furthermore, the role requires adherence to all food safety, occupational health, and environmental safety policies to guarantee the safety of staff and clients alike. Aramark values adaptability and encourages its employees to embrace challenges, grow their skill sets, and contribute positively to both customer satisfaction and the company’s overall success. This dynamic position offers an excellent opportunity for experienced professionals in events, hospitality, and catering to advance their careers within a supportive and mission-driven company.