Catering Sales and Event Manager

The Westin Cleveland is a premier hospitality establishment located in the vibrant heart of downtown Cleveland. Boasting 484 elegantly appointed rooms, this hotel situates guests just moments away from iconic landmarks such as the Rock and Roll Hall of Fame, the Great Lakes Science Center, and the Cleveland Convention Center. Sports enthusiasts will appreciate the proximity to Huntington Bank Field and the Rocket Mortgage Field House Arena, both less than a mile from the hotel. The Westin Cleveland is recognized for blending modern luxury with sophisticated touches, including dynamic art pieces from local artists that enhance the aesthetic appeal of the lobby and public spaces. This remarkable property epitomizes Cleveland's spirit and cultural heritage while catering to the diverse needs of both leisure and business travelers.

Join our thriving hospitality team and contribute to shaping Cleveland's future in hospitality excellence. At The Westin Cleveland, we are dedicated to delivering outstanding service and crafting memorable guest experiences that encourage repeat visits. Our team members are passionate, detail-oriented, and committed to upholding the highest standards in guest satisfaction. We embrace diversity and inclusion and encourage all qualified candidates, including those with military experience, to apply and become part of our dynamic and supportive work environment.

The role of Catering Sales Manager at The Westin Cleveland is a pivotal position tasked with managing catering accounts to not only achieve but exceed guest satisfaction and revenue objectives. This role involves actively soliciting new business, nurturing relationships with existing clients, and leveraging strategic sales skills to maximize hotel revenue streams, including food, beverage, and room rental segments. Successful candidates will combine a customer-centric approach with a strong aptitude for sales techniques such as forecasting, budgeting, yield management, and competitive analysis. With a salary range of $56,000 to $66,000 annually and eligibility for discretionary performance bonuses, this is an exciting opportunity for a hospitality professional aiming to advance their career in a vibrant setting.

As a Catering Sales Manager, you will engage in a variety of business development activities including telephone prospecting, site inspections, outside sales calls, and formal presentations. You will work collaboratively with banquet and culinary teams to create innovative menus and function setups that align with client needs and maximize profitability. Your knowledge of A/V equipment and its role as a profit center will enable smooth event execution and enhance client satisfaction. Your participation in trade shows, industry organizations like NACE and MPI, and community initiatives will expand your professional network and create new booking opportunities. This role demands individuals who are strategic, adaptable, and excellent communicators capable of managing multiple priorities under time constraints. By joining us, you will play a fundamental role in maintaining The Westin Cleveland's reputation for excellence and contributing to the hotel’s overall success.