
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,200.00 - $64,700.00
Benefits
competitive wage
sales incentive program
growth opportunities
Marriott discounts
Medical
Dental
Vision
401K with company match
Paid Time Off
Job Description
Marriott is a globally recognized hospitality company known for its commitment to delivering exceptional experiences to guests around the world. Renowned for its diverse portfolio of hotels and resorts, Marriott offers a dynamic and supportive environment for career growth and development. As an industry leader, Marriott prides itself on fostering innovation, inclusiveness, and service excellence within its teams. The company is committed to creating meaningful opportunities for its employees, providing competitive wages and a comprehensive benefits package that supports both professional and personal well-being. Marriott properties are located worldwide, offering employees unique experiences and discounts across various destinations, enriching their career journey and personal lives.
The Sales & Catering Manager role is a pivotal position within Marriott’s hotel operations, focusing on driving group and catering business across multiple markets and regions. This full-time role centers around maximizing revenue streams by effectively managing sales accounts and fostering strong client relationships. The manager supports the overall efficiency of the Sales Department by overseeing business development activities, leveraging prospecting techniques such as internet prospecting, cold calling, and client engagement to generate new and repeat business. This role demands a proactive approach to business solicitation, requiring attendance at industry events and programs to network and enhance the hotel’s market presence.
In this capacity, the Sales & Catering Manager will conduct thorough hotel site inspections and client presentations both in person and virtually, ensuring potential and existing clients receive detailed and personalized service. The role involves coordinating all aspects of event planning, including food and beverage arrangements, setup requirements, and audio-visual needs, ensuring seamless execution aligned with client expectations and hotel capabilities. The manager is responsible for preparing contracts and booking documentation, maintaining meticulous client account files, and documenting group event details comprehensively.
Negotiating contracts and using creative selling strategies are fundamental to this position. The successful candidate must ensure that communication flows efficiently between clients and all hotel departments, guaranteeing that guest requests are fulfilled to the highest standards. This role requires a detail-oriented, organized, and customer-focused professional who thrives in a fast-paced, team-oriented environment. The Sales & Catering Manager will also play a critical role in ensuring guest satisfaction by addressing client needs promptly and professionally.
The position offers a competitive wage alongside an industry-leading sales incentive program designed to reward performance and motivate success. Marriott provides extensive benefits including medical, dental, vision, 401K with company match, paid time off, and exclusive Marriott discounts worldwide. This role offers significant opportunities for career advancement within the Marriott network, encouraging continual professional growth and development. Prospective candidates should have strong communication skills, a self-starting attitude, and the ability to collaborate effectively within the hotel team. Maintaining a professional appearance and demeanor is essential to represent the Marriott brand convincingly.
Overall, the Sales & Catering Manager position at Marriott represents a rewarding career opportunity in hospitality sales, offering the chance to contribute to the sustained growth and success of a global leader in the hotel industry. This role is ideal for motivated professionals who possess a passion for sales, relationship management, and event coordination, all within a supportive and resource-rich environment that values customer satisfaction and team collaboration.
The Sales & Catering Manager role is a pivotal position within Marriott’s hotel operations, focusing on driving group and catering business across multiple markets and regions. This full-time role centers around maximizing revenue streams by effectively managing sales accounts and fostering strong client relationships. The manager supports the overall efficiency of the Sales Department by overseeing business development activities, leveraging prospecting techniques such as internet prospecting, cold calling, and client engagement to generate new and repeat business. This role demands a proactive approach to business solicitation, requiring attendance at industry events and programs to network and enhance the hotel’s market presence.
In this capacity, the Sales & Catering Manager will conduct thorough hotel site inspections and client presentations both in person and virtually, ensuring potential and existing clients receive detailed and personalized service. The role involves coordinating all aspects of event planning, including food and beverage arrangements, setup requirements, and audio-visual needs, ensuring seamless execution aligned with client expectations and hotel capabilities. The manager is responsible for preparing contracts and booking documentation, maintaining meticulous client account files, and documenting group event details comprehensively.
Negotiating contracts and using creative selling strategies are fundamental to this position. The successful candidate must ensure that communication flows efficiently between clients and all hotel departments, guaranteeing that guest requests are fulfilled to the highest standards. This role requires a detail-oriented, organized, and customer-focused professional who thrives in a fast-paced, team-oriented environment. The Sales & Catering Manager will also play a critical role in ensuring guest satisfaction by addressing client needs promptly and professionally.
The position offers a competitive wage alongside an industry-leading sales incentive program designed to reward performance and motivate success. Marriott provides extensive benefits including medical, dental, vision, 401K with company match, paid time off, and exclusive Marriott discounts worldwide. This role offers significant opportunities for career advancement within the Marriott network, encouraging continual professional growth and development. Prospective candidates should have strong communication skills, a self-starting attitude, and the ability to collaborate effectively within the hotel team. Maintaining a professional appearance and demeanor is essential to represent the Marriott brand convincingly.
Overall, the Sales & Catering Manager position at Marriott represents a rewarding career opportunity in hospitality sales, offering the chance to contribute to the sustained growth and success of a global leader in the hotel industry. This role is ideal for motivated professionals who possess a passion for sales, relationship management, and event coordination, all within a supportive and resource-rich environment that values customer satisfaction and team collaboration.
Job Requirements
- Ability to communicate effectively in English
- Self-starting personality with an even disposition
- Maintain professional appearance and manner at all times
- Ability to communicate well with guests
- Willingness to assist coworkers and be a team player
- Knowledge of hotel structure and department interactions
- Ability to move around the hotel to conduct site inspections
Job Qualifications
- Experience in sales and catering within the hospitality industry
- Strong communication and interpersonal skills
- Ability to conduct presentations both in person and virtually
- Proficiency in contract creation and management
- Knowledge of hotel department interactions
- Skilled in negotiation and closing sales
- Customer service oriented with problem solving abilities
Job Duties
- Prospecting for new business including internet prospecting, cold calling and contacting former clients
- Attending industry events and programs as needed
- Building and maintaining strong client relationships
- Responding timely to incoming group and catering business opportunities
- Conducting hotel site inspections and client presentations both in person and virtually
- Creating contracts and booking documentation including activity tracking and managing client account files
- Detailing event requirements such as food and beverage, setup, and audio visual needs
- Creating group resumes and communicating client needs to all hotel departments
- Using negotiating skills and creative selling abilities to close business and negotiate contracts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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