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Catering Sales & Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,500.00 - $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Work environment respecting diversity and inclusion

Job Description

Bartell Hotels stands as San Diego's largest independent hotel owner-operator, renowned for its deep commitment to employees, customers, and the broader community. This esteemed hospitality group manages a diverse portfolio of properties that beautifully capture the essence of Southern California’s natural landscapes, vibrant active lifestyle, and dedication to exceptional service. Each hotel within the Bartell portfolio embraces a unique blend of classic charm and contemporary design that complements the region’s aesthetic. Guests can indulge in farm-to-table dining experiences, unwind in lively bars, enjoy waterside views at three picturesque marinas, or experience entertainment at the iconic Humphreys Concerts by the Bay... Show More

Job Requirements

  • Minimum 5 years of relevant hotel catering, conference services, or sales experience
  • Experience with Delphi and Delphi Diagrams or similar event management systems
  • Associate or Bachelor’s Degree in Hospitality, Business, Marketing, or related field preferred
  • Strong organizational skills
  • Excellent communication and time management abilities
  • Ability to work a flexible schedule including evenings and weekends based on business demands

Job Qualifications

  • Minimum 5 years of hotel catering/conference services, special events, and/or sales experience
  • Experience with Delphi and Delphi Diagrams or similar systems required
  • Hilton brand experience a plus
  • Associate or Bachelor’s Degree in Hospitality, Business, Marketing, or related field preferred
  • Strong organizational, communication, and time management skills with the ability to manage multiple priorities in a fast-paced environment
  • Ability to work a flexible schedule including evenings and weekends based on business demands

Job Duties

  • Service and manage assigned in-house group and catering accounts, acting as the primary liaison between clients and hotel operations teams
  • Coordinate all meeting and catering details including banquet event orders (BEOs), Delphi diagrams, timelines, menus, audiovisual requirements, and special requests and effectively communicate to appropriate hotel departments
  • Prepare customized proposals, negotiate contracts, and create banquet event orders that align with client needs, as well as hotel profitability and operational objectives
  • Actively solicit and generate new local catering and social event business, with an emphasis on evenings and weekends, through outside sales efforts, networking, referrals, community involvement, online prospecting, bridal shows, trade shows, and sales blitzes
  • Develop and maintain strong relationships with local organizations, event planners, wedding coordinators, schools, businesses, community groups, and industry partners to promote the hotel and drive new business opportunities
  • Monitor market trends and conduct competitive analysis to identify opportunities for growth and maintain the hotel’s competitiveness within the local catering and social event market
  • Conduct site tours and client meetings to showcase hotel event spaces, catering offerings, and guest room accommodations
  • Partner closely with Sales and Operations teams to ensure successful execution of all events and a high level of guest satisfaction
  • Attend weekly BEO, GRC Review, Revenue and other internal and external meetings as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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