Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,500.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Bartell Hotels stands as San Diego's largest independent hotel owner-operator, renowned for its dedication to employees, customers, and the wider community. This esteemed collection of properties mirrors Southern California's natural beauty and passion for active lifestyles, combined with the hallmark of exceptional hospitality. Their portfolio showcases an elegant synthesis of classic and modern designs, farm-to-table culinary experiences, vibrant bars, three stunning marinas, and the iconic Humphreys Concerts by the Bay entertainment venue. Every property under the Bartell Hotels umbrella is a testament to the brand's commitment to quality and guest satisfaction.
Bartell Hotels' culture is deeply rooted in a team-first mentality, fostering respect, pride, and development among colleagues. Employees are encouraged to think entrepreneurially and are given the autonomy to demonstrate leadership qualities that can propel their careers forward. The company prides itself on internal promotions, underlining its commitment to nurturing talent from within. Bartell Hotels embraces diversity, inclusion, and equity, ensuring a workspace that appreciates every colleague's unique contributions. As an equal opportunity employer, they believe in creating an environment where everyone feels welcomed and valued.
The role of the Catering Sales & Conference Services Manager is integral to realizing the hotel's revenue objectives by driving proactive sales and delivering stellar event services. This position demands a unique combination of keen attention to detail and a sales-oriented mindset. As a vital liaison between clients and the hotel operations teams, the manager ensures seamless coordination and execution of events ranging from initial inquiries to post-event evaluations. Their role epitomizes the company's core values by blending customer-centric service with business acumen.
The Catering Sales & Conference Services Manager will oversee assigned in-house group and catering accounts, handling every facet from banquet event orders and timelines to audiovisual needs and special requests. They will also play a strategic role by actively pursuing new business opportunities through networking, referrals, community engagement, and various sales initiatives tailored to focus on evenings and weekends. Maintaining strong ties with event planners, local organizations, businesses, and industry partners will be crucial to expanding the hotel's footprint in the catering and social event landscape.
Furthermore, staying ahead of market trends and competitor activities will empower the manager to identify growth opportunities and keep Bartell Hotels competitive within the local scene. The role requires conducting site tours, client meetings, and partnering closely with sales and operations teams to guarantee that every event exemplifies excellence and leaves guests with memorable experiences. The manager is also expected to partake in internal meetings revolving around banquet event orders, revenue strategies, and guest relations to align with the overall operational goals.
In essence, the Catering Sales & Conference Services Manager position is both challenging and rewarding, offering an engaged professional the chance to thrive within a company celebrated for its hospitality excellence, community spirit, and supportive work culture. This role is designed for candidates eager to leverage their skills in hospitality sales and event management while contributing meaningfully to one of Southern California's premium hotel collections.
Bartell Hotels' culture is deeply rooted in a team-first mentality, fostering respect, pride, and development among colleagues. Employees are encouraged to think entrepreneurially and are given the autonomy to demonstrate leadership qualities that can propel their careers forward. The company prides itself on internal promotions, underlining its commitment to nurturing talent from within. Bartell Hotels embraces diversity, inclusion, and equity, ensuring a workspace that appreciates every colleague's unique contributions. As an equal opportunity employer, they believe in creating an environment where everyone feels welcomed and valued.
The role of the Catering Sales & Conference Services Manager is integral to realizing the hotel's revenue objectives by driving proactive sales and delivering stellar event services. This position demands a unique combination of keen attention to detail and a sales-oriented mindset. As a vital liaison between clients and the hotel operations teams, the manager ensures seamless coordination and execution of events ranging from initial inquiries to post-event evaluations. Their role epitomizes the company's core values by blending customer-centric service with business acumen.
The Catering Sales & Conference Services Manager will oversee assigned in-house group and catering accounts, handling every facet from banquet event orders and timelines to audiovisual needs and special requests. They will also play a strategic role by actively pursuing new business opportunities through networking, referrals, community engagement, and various sales initiatives tailored to focus on evenings and weekends. Maintaining strong ties with event planners, local organizations, businesses, and industry partners will be crucial to expanding the hotel's footprint in the catering and social event landscape.
Furthermore, staying ahead of market trends and competitor activities will empower the manager to identify growth opportunities and keep Bartell Hotels competitive within the local scene. The role requires conducting site tours, client meetings, and partnering closely with sales and operations teams to guarantee that every event exemplifies excellence and leaves guests with memorable experiences. The manager is also expected to partake in internal meetings revolving around banquet event orders, revenue strategies, and guest relations to align with the overall operational goals.
In essence, the Catering Sales & Conference Services Manager position is both challenging and rewarding, offering an engaged professional the chance to thrive within a company celebrated for its hospitality excellence, community spirit, and supportive work culture. This role is designed for candidates eager to leverage their skills in hospitality sales and event management while contributing meaningfully to one of Southern California's premium hotel collections.
Job Requirements
- Minimum 5 years of hotel catering/conference services, special events, and/or sales experience
- Experience with Delphi & Delphi Diagrams or similar systems required
- Associate or bachelor’s degree in hospitality, business, marketing, or related field preferred
- Strong organizational, communication, and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Must be able to work a flexible schedule including evenings and weekends based on business demands
Job Qualifications
- Minimum 5 years of hotel catering/conference services, special events, and/or sales experience
- Experience with Delphi & Delphi Diagrams or similar systems
- Associate or Bachelor’s Degree in Hospitality, Business, Marketing, or related field preferred
- Strong organizational, communication, and time management skills with the ability to manage multiple priorities in a fast-paced environment
Job Duties
- Service and manage assigned in-house group and catering accounts acting as the primary liaison between clients and hotel operations teams
- Coordinate all meeting and catering details including banquet event orders (BEOs), Delphi diagrams, timelines, menus, audiovisual requirements, and special requests and effectively communicate to appropriate hotel departments
- Prepare customized proposals, negotiate contracts, and create banquet event orders that align with client needs, as well as hotel profitability and operational objectives
- Actively solicit and generate new local catering and social event business, with an emphasis on evenings and weekends, through outside sales efforts, networking, referrals, community involvement, online prospecting, bridal shows, trade shows, and sales blitzes
- Develop and maintain strong relationships with local organizations, event planners, wedding coordinators, schools, businesses, community groups, and industry partners to promote the hotel and drive new business opportunities
- Monitor market trends and conduct competitive analysis to identify opportunities for growth and maintain the hotel's competitiveness within the local catering and social event market
- Conduct site tours and client meetings to showcase hotel event spaces, catering offerings, and guest room accommodations
- Partner closely with Sales and Operations teams to ensure successful execution of all events and a high level of guest satisfaction
- Attend weekly BEO, GRC Review, Revenue and other internal and external meetings as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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