Catering Operations Manager - Fenway Park & MGM Music Hall

Aramark Sports & Entertainment is a leading provider of food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted deeply in service and united by a clear purpose, Aramark focuses on creating positive experiences for its partners, employees, communities, and the planet. Known for its commitment to diversity, equality, and inclusion, Aramark is an employer that does not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by law. Their mission revolves around doing great things collectively and individually, fostering growth and development among their workforce while delivering exceptional service to their customers.

Aramark is hiring a Catering Operations Manager for Fenway Park and MGM Music Hall in Boston, MA. This is a salaried leadership role with an annual compensation ranging from $70,000 to $75,000. The Catering Operations Manager will have the vital responsibility of overseeing all aspects of catering solutions and special events at these iconic locations. As a leader within the team, this position requires managing catering operations to ensure events run smoothly, efficiently, and according to high service standards reflected in customer satisfaction. The manager will lead the catering team to fulfill event and delivery requests faithfully adhering to client requirements and organizational excellence. This role involves not only operational management but also strategic planning, client relationship development, and financial oversight. The successful candidate will coordinate and facilitate event planning, food delivery, and setup for various catered gatherings while maintaining a focus on quality and adherence to banquet event orders.

In this role, the Catering Operations Manager will be charged with recruiting, training, scheduling, and developing the catering staff to maintain high standards in service and food quality. They will work closely with clients, offering creative solutions for special event planning and ensuring all catering requests are met with precision and professionalism. The role also includes responsibilities for managing labor and food costs, accurate record-keeping of revenue, expenses, and receivables tied to catering services. Additionally, this role demands a commitment to operational compliance, ensuring all food safety, occupational health, and environmental policies and regulations are strictly followed. Aramark values flexibility, so this role may evolve with changing business requirements, and new responsibilities may be assigned as needed to meet business goals.

Applicants should expect to work event-based hours and be physically capable of lifting up to 50 pounds and standing for extended periods. Excellent communication skills and certifications in food handling and alcohol service are essential. Candidates with experience in hospitality, events, and catering, especially those with management or supervisory backgrounds, will find this role well-suited to their skills. This position offers a rewarding opportunity to work with one of the most respected names in sports and entertainment catering and event management, offering professional growth and comprehensive benefits. Aramark's inclusive culture encourages career development, equipping employees with opportunities to expand their talents and passions while delivering memorable experiences at premier venues like Fenway Park and MGM Music Hall.