Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark Sports & Entertainment is a leading provider of food services, facilities management, and hospitality solutions across various venues and events globally. With a presence in 15 countries, Aramark prides itself on delivering exceptional guest experiences through its dedicated team and innovative service strategies. The company is deeply rooted in a mission to serve not only their customers but also their partners, communities, and the planet, fostering a culture of inclusivity and opportunity for every employee regardless of background or identity. Aramark values the growth and development of its workforce, offering a work environment that nurtures talent, fuels passion, and empowers professional career advancement.
The Catering Operations Manager role at Fenway Park and MGM Music Hall in Boston, MA, is a pivotal leadership position within Aramark Sports & Entertainment. This role involves managing all aspects of catering solutions and special events at these high-profile locations, ensuring that every service delivery meets or exceeds customer expectations and maintains the company’s high standards for quality and service. The position is salaried, offering a competitive compensation range of $70,000 to $75,000 annually.
In this role, the Catering Operations Manager is responsible for overseeing a catering team, coordinating event planning and execution, and ensuring smooth delivery and setup of catering orders as per Banquet Event Orders. The manager plays an essential role in maintaining strong client relationships by offering creative and tailored catering solutions, assisting clients with event planning, and addressing special event needs effectively. Leadership duties include recruiting, training, scheduling, and developing team members to ensure top performance and adherence to safety and quality standards.
This role demands a proactive leader who can manage the operational aspects of catering events of varying sizes and complexities, handle financial reporting related to catering revenue and expenses, and ensure compliance with all occupational, environmental, and food safety policies. The Catering Operations Manager also ensures that food and labor cost targets are achieved, reinforcing Aramark’s commitment to delivering value and quality.
Candidates must be prepared to work event-based hours and handle physical aspects such as lifting and standing for prolonged periods, reflecting the dynamic and hands-on nature of the role. Overall, the Catering Operations Manager position offers a unique opportunity to lead catering operations within iconic venues, contribute significantly to Aramark’s continued success, and advance one’s career in the hospitality and event management industry.
The Catering Operations Manager role at Fenway Park and MGM Music Hall in Boston, MA, is a pivotal leadership position within Aramark Sports & Entertainment. This role involves managing all aspects of catering solutions and special events at these high-profile locations, ensuring that every service delivery meets or exceeds customer expectations and maintains the company’s high standards for quality and service. The position is salaried, offering a competitive compensation range of $70,000 to $75,000 annually.
In this role, the Catering Operations Manager is responsible for overseeing a catering team, coordinating event planning and execution, and ensuring smooth delivery and setup of catering orders as per Banquet Event Orders. The manager plays an essential role in maintaining strong client relationships by offering creative and tailored catering solutions, assisting clients with event planning, and addressing special event needs effectively. Leadership duties include recruiting, training, scheduling, and developing team members to ensure top performance and adherence to safety and quality standards.
This role demands a proactive leader who can manage the operational aspects of catering events of varying sizes and complexities, handle financial reporting related to catering revenue and expenses, and ensure compliance with all occupational, environmental, and food safety policies. The Catering Operations Manager also ensures that food and labor cost targets are achieved, reinforcing Aramark’s commitment to delivering value and quality.
Candidates must be prepared to work event-based hours and handle physical aspects such as lifting and standing for prolonged periods, reflecting the dynamic and hands-on nature of the role. Overall, the Catering Operations Manager position offers a unique opportunity to lead catering operations within iconic venues, contribute significantly to Aramark’s continued success, and advance one’s career in the hospitality and event management industry.
Job Requirements
- Requires a bachelor's degree or equivalent experience
- at least 2 years of experience
- prior management or supervisory experience preferred
- experience in events, hospitality, and catering preferred
- available to work event-based hours
- excellent communication skills
- food handlers and alcohol service certifications as required
- ability to lift up to 50 lb occasionally
- ability to stand for long periods
Job Qualifications
- Requires at least 2 years of experience
- prior experience in a management or supervisory role preferred
- previous experience in events, hospitality and catering preferred
- requires a bachelor's degree or equivalent experience
- available to work event-based hours
- must have excellent communications skills
- complete food handlers and alcohol service certifications as required
- requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- ability to stand for extended periods of time
Job Duties
- Develop and complete catering solutions to meet customers' needs
- develop and maintain effective client and customer rapport
- deliver consistent quality in planning and carrying out events
- facilitate the delivery of prepared food and set up of events crafted from banquet event orders
- assist clients in planning special events and providing creative solutions to clients' needs
- train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
- provide completed banquet event orders to team and provide quality assurance all requests are met prior to event
- responsible for delivering food and labor targets
- responsible for execution of catering events of varied size and scope including staffing and management
- ensure accurate reporting of all catering related revenue, expenses, and receivables
- recruit, train, schedule and develop team members
- ensure compliance with all food, occupational, and environmental safety policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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