
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Our company is a distinguished leader in the hospitality and catering industry, renowned for delivering exceptional event experiences that seamlessly blend culinary excellence with meticulous operational management. We cater to a diverse client base, hosting events ranging from intimate gatherings to grand celebrations, ensuring each occasion is executed with precision and personalized attention. With a commitment to quality, professionalism, and innovation, our organization prides itself on fostering a culture of teamwork, accountability, and continuous improvement, which has established us as a trusted partner in catering services.
The Catering Operations Manager position is a pivotal role within our company, entrusted with overseeing the entire lifecycle of catering events to ensure flawless execution and outstanding guest satisfaction. This role demands a dynamic leader who can manage complex event-day operations, coordinate cross-functional teams, and maintain stringent quality and safety standards. As the on-site leader during events, the Catering Operations Manager acts as the central point of contact, directing staff, managing logistics, resolving challenges in real-time, and ensuring compliance with all health and safety regulations. The successful candidate will exhibit exceptional organizational skills, operational awareness, and the ability to thrive in a fast-paced environment, balancing multiple priorities while maintaining a calm and service-oriented demeanor.
Key responsibilities of this role include leading and supervising event staff, conducting detailed pre-event reviews, ensuring proper food handling and sanitation practices, and maintaining high standards in food presentation and guest interactions. The manager also plays a critical role in coordinating with culinary, logistics, sales, and operations departments to guarantee event readiness and successful execution. Post-event evaluations and continuous process improvements are integral to this position, fostering an environment where feedback is valued and operational excellence is pursued relentlessly.
This role requires a professional who is committed to upholding our company’s reputation for excellence, possesses strong interpersonal and communication skills, and is dedicated to promoting a positive and professional team environment. Flexibility to work evenings, weekends, and holidays is essential, as is the physical stamina to handle the demands of event execution. The Catering Operations Manager is not only responsible for operational leadership but also contributes to recruiting, training, and developing team members, ensuring our workforce is skilled, motivated, and aligned with our service standards. This employment opportunity offers a meaningful career path in a vibrant industry, with competitive compensation aligned with experience and a commitment to providing benefits that support employee well-being and growth.
The Catering Operations Manager position is a pivotal role within our company, entrusted with overseeing the entire lifecycle of catering events to ensure flawless execution and outstanding guest satisfaction. This role demands a dynamic leader who can manage complex event-day operations, coordinate cross-functional teams, and maintain stringent quality and safety standards. As the on-site leader during events, the Catering Operations Manager acts as the central point of contact, directing staff, managing logistics, resolving challenges in real-time, and ensuring compliance with all health and safety regulations. The successful candidate will exhibit exceptional organizational skills, operational awareness, and the ability to thrive in a fast-paced environment, balancing multiple priorities while maintaining a calm and service-oriented demeanor.
Key responsibilities of this role include leading and supervising event staff, conducting detailed pre-event reviews, ensuring proper food handling and sanitation practices, and maintaining high standards in food presentation and guest interactions. The manager also plays a critical role in coordinating with culinary, logistics, sales, and operations departments to guarantee event readiness and successful execution. Post-event evaluations and continuous process improvements are integral to this position, fostering an environment where feedback is valued and operational excellence is pursued relentlessly.
This role requires a professional who is committed to upholding our company’s reputation for excellence, possesses strong interpersonal and communication skills, and is dedicated to promoting a positive and professional team environment. Flexibility to work evenings, weekends, and holidays is essential, as is the physical stamina to handle the demands of event execution. The Catering Operations Manager is not only responsible for operational leadership but also contributes to recruiting, training, and developing team members, ensuring our workforce is skilled, motivated, and aligned with our service standards. This employment opportunity offers a meaningful career path in a vibrant industry, with competitive compensation aligned with experience and a commitment to providing benefits that support employee well-being and growth.
Job Requirements
- High school diploma or GED required
- Minimum of two years experience in hospitality, catering, or similar
- Experience managing multiple events or service areas in a high-volume environment
- Ability to follow and support operational standards
- Good organizational and leadership skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical ability to lift up to 50 pounds and perform prolonged standing and walking
- Proficient in computer systems used for event operations
- Knowledge of health and safety regulations
- Excellent communication skills
Job Qualifications
- High school diploma or GED
- Minimum of two years experience in hospitality, catering, or similar
- Experience managing multiple events, teams, or service areas simultaneously in a high-volume, fast-paced environment
- Ability to follow and support operational standards
- Good operational awareness to coordinate multiple event tasks while maintaining service and quality standards
- Effective leadership skills to guide, support, and provide day-to-day direction to team members
- Well organized and dependable to prioritize tasks
- Proficient in managing multiple priorities in a fast-paced environment
- Sound problem-solving and decision-making skills
- Strong interpersonal and communication skills
- Excellent attention to detail
- Ability to analyze performance and provide clear, constructive feedback
- Proficient in computer systems and software used for event planning and operations
- Working knowledge of health, safety, sanitation, and alcohol service standards and regulations
- Flexibility to work evenings, weekends, and holidays as required
Job Duties
- Lead and oversee all aspects of catering event execution, ensuring events are delivered according to client expectations and company standards
- Direct and supervise event staff, providing guidance, support, and real-time problem-solving throughout event operations
- Conduct pre-event reviews with team members to confirm event details, service expectations, staffing assignments, food presentation standards, and safety requirements
- Ensure proper food handling, transportation, storage, service, and distribution in compliance with company policies and health regulations
- Monitor event timelines and service flow to ensure seamless guest experiences
- Coordinate with culinary, logistics, sales, and operations teams to ensure event readiness and successful execution
- Daily inspection of event setups, food presentation, equipment, and service areas to maintain quality and operational standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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