Catering Manager - West Chester University

Aramark is a global leader in food services, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. With a strong commitment to quality, sustainability, and community impact, Aramark offers a dynamic and diverse work environment where employees are encouraged to grow professionally and personally. Rooted in service and united by a clear mission, Aramark strives to create meaningful experiences for its partners, the communities it serves, and its employees.

The Catering Services Manager position at Aramark is a pivotal leadership role responsible for managing all aspects of catering solutions and special events at a specific location. This role requires a versatile leader capable of guiding a team to deliver exceptional catering service that meets and exceeds customer expectations. The Catering Services Manager is tasked with developing bespoke catering solutions, fostering strong client relationships, and ensuring high standards in event planning and execution. This role is essential for guaranteeing that each event is flawlessly executed, from the initial planning stages to the final presentation.

In this role, the Catering Services Manager will coordinate all facets of catering operations including overseeing labor and food delivery targets, staffing, training, and quality control. The manager will be instrumental in helping clients plan memorable special events by offering creative and practical catering solutions. Leading a team of catering employees, the manager will ensure adherence to banquet standards and operational guidelines, optimizing service delivery and client satisfaction. Additionally, the manager will handle financial responsibilities involving accurate reporting of catering-related revenue, expenses, and receivables to maintain budgetary compliance.

This leadership position demands excellent communication skills, creative problem-solving, and a strong commitment to customer service excellence. The Catering Services Manager will also be responsible for enforcing all food safety, occupational safety, and environmental policies, underscoring Aramark's dedication to health and safety. The role requires the ability to manage event-based schedules which may involve working irregular or extended hours, physical capability to handle tasks involving lifting and standing, and relevant certifications in food handling and alcohol service.

Aramark values equal employment opportunity and inclusive workplace culture, embracing diversity and providing a supportive environment for all employees regardless of their background. The Catering Services Manager will be part of a company that invests in career development and professional growth, providing opportunities to enhance skills and advance within the organization. This role offers more than just a job—it's an opportunity to make a positive impact within a thriving, service-oriented company while developing leadership skills in the dynamic catering industry.