Catering Manager - The Waymark Hotel

Concord Hospitality is a recognized leader in the hospitality industry, known for its commitment to quality, integrity, community, profitability, and fun. The company manages a portfolio of hotels and resorts, offering guests unparalleled experiences with exceptional service and distinctive atmospheres. With a strong dedication to associate growth and development, Concord Hospitality fosters a supportive workplace culture that prioritizes diversity, inclusion, and work-life balance. Their "Associate First" philosophy empowers employees at every level, encouraging professional advancement while maintaining a vibrant and rewarding environment.

The Catering Sales Manager role at Concord Hospitality is a dynamic and pivotal position designed to stimulate growth in the hotel’s catering and event revenue streams. This role requires a proactive sales approach, creative event design capabilities, and a dedication to delivering exceptional service. The Catering Sales Manager is responsible for developing new business opportunities, maintaining and growing existing social accounts, and managing all aspects of group and catering events from initial inquiry through post-event follow-up. This full-time position offers an hourly wage of $24, reflecting the company’s commitment to competitive compensation.

In this role, the Catering Sales Manager acts as the primary point of contact for assigned groups and events, ensuring that each event's logistics and details are expertly handled through preparation of resumes, Banquet Event Orders (BEOs), and all essential event documentation. The position involves close coordination with internal hotel departments, guaranteeing seamless execution of events and a high level of guest satisfaction that aligns with The Waymark brand standards. Creativity and strategic thinking are key as the manager seeks to maximize revenue by identifying opportunities for upselling and enhancements while fostering strong client relationships.

The Catering Sales Manager is instrumental in meeting and exceeding monthly and quarterly group and catering revenue goals, contributing directly to the hotel’s profitability. Additionally, participation in site inspections and support throughout the overall sales process are essential, thereby ensuring that all clients receive a personalized and professional experience. Through these responsibilities, the manager plays a vital role in upholding Concord Hospitality’s reputation for excellence in event management and hospitality services.

Joining Concord Hospitality means being part of a team that values associates as their greatest asset and strives to be a great place to work for all. The company’s wide array of benefits includes competitive wages, comprehensive medical, dental, and vision insurance, life insurance, short and long-term disability options, 401(k) with company match, tuition assistance, discounted room rates at Concord-managed hotels, and ongoing training and development opportunities. With a working environment that emphasizes balance and growth, Concord Hospitality is an ideal employer for professionals passionate about advancing their careers in hospitality and event management.