Catering Manager - Texas State University Dining

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible scheduling

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Founded on a mission rooted in service and united by a strong purpose, Aramark is dedicated to making a positive difference for its employees, clients, communities, and the planet. As a company committed to diversity, equity, and inclusion, Aramark ensures equal employment opportunities for all, fostering a respectful and supportive workplace. The company's culture emphasizes employee development, passion, and professional growth, making it an attractive environment for those seeking meaningful careers in hospitality and service industries.

The Catering Services Manager role at Aramark is a dynamic leadership position essential to the success of catering operations and special events at a specific location. This role carries the responsibility of overseeing all facets of catering solutions, ensuring that every event or catering delivery aligns with client expectations and stringent service standards. The manager leads a dedicated catering team, providing direction and support to ensure smooth execution of events, from initial client consultation to event completion.

The Catering Services Manager develops innovative catering solutions tailored to meet customer needs while maintaining high-quality standards. They are tasked with fostering strong client relationships through effective communication and customer rapport, enhancing customer satisfaction and business growth. This role requires not only operational oversight but also creative event planning skills to assist clients in designing special events that reflect their vision.

A critical part of the position involves managing the delivery of prepared food, event setup, and ensuring that all banquet event orders are accurately executed. The manager provides leadership and training to catering employees to uphold event standards and guarantee excellence in final presentation. The role also encompasses responsibility for food and labor budget targets, ensuring profitable operations without compromising service quality.

In addition to managing day-to-day catering functions, the Catering Services Manager plays a key role in recruiting, training, scheduling, and developing team members to build a competent and motivated workforce. Compliance with all food safety, occupational health, and environmental safety regulations is strictly enforced to maintain a safe and professional working environment.

This position is suited for candidates with at least two years of experience in catering, hospitality, or event management, ideally with some prior supervisory experience. A bachelor’s degree or equivalent experience is preferred. The role demands flexibility in working event-based hours and physical capability to handle occasional lifting and extended periods of standing. Excellent communication skills and certifications such as Food Handlers and Alcohol Service are necessary to ensure top-notch service delivery.

Working at Aramark provides opportunities for skill development and career advancement in a supportive setting that values dedication and results. Employees are encouraged to embrace challenges and contribute positively to customer experiences, making this role an ideal fit for those passionate about hospitality management. Join Aramark and become part of a mission-driven company focused on service excellence and employee empowerment.

Job Requirements

  • requires a bachelor's degree or equivalent experience
  • requires at least 2 years of experience
  • prior experience in a management or supervisory role preferred
  • previous experience in events, hospitality and catering preferred
  • available to work event-based hours
  • must have excellent communications skills
  • complete food handlers and alcohol service certifications as required
  • requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • ability to stand for extended periods of time

Job Qualifications

  • requires at least 2 years of experience
  • prior experience in a management or supervisory role preferred
  • previous experience in events, hospitality and catering preferred
  • requires a bachelor's degree or equivalent experience
  • available to work event-based hours
  • must have excellent communications skills
  • complete food handlers and alcohol service certifications as required
  • requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • ability to stand for extended periods of time

Job Duties

  • develop and complete catering solutions to meet customers' needs
  • develop and maintain effective client and customer rapport
  • deliver consistent quality in planning and carrying out events
  • facilitate the delivery of prepared food and set up of events crafted from banquet event orders
  • assist clients in planning special events and providing creative solutions to clients' needs
  • train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
  • provide completed banquet event orders to team and provide quality assurance all requests are met prior to event
  • responsible for delivering food and labor targets
  • responsible for execution of catering events of varied size and scope including staffing and management
  • ensure accurate reporting of all catering related revenue, expenses, and receivables
  • recruit, train, schedule and develop team members
  • ensure compliance with all food, occupational, and environmental safety policies

Job Criteria

Experience

Mid Level (3-7 years)


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