Catering Manager - Temple University

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule

Job Description

Aramark is a global leader in providing food services, facilities, and uniform services across various industries including education, healthcare, business, and sports and leisure. Serving millions of guests daily in 15 countries, Aramark prides itself on its mission rooted in service and community engagement. The company is committed to creating an inclusive workplace where employees enjoy equal employment opportunities and are supported in their professional growth. Dedicated to both its customers and its workforce, Aramark continuously strives to foster a supportive environment that encourages passion, talent development, and career advancement. This commitment extends to maintaining high standards of operational excellence and delivering superior service experiences in every interaction.

The Catering Services Manager at Aramark holds a pivotal leadership role responsible for overseeing all catering and special event operations at a designated location. This professional leads the catering team, directing the execution of events from initial planning to delivery, ensuring that customer needs and service standards are consistently met or exceeded. The position requires a strategic thinker who can develop innovative catering solutions tailored to clients’ specifications while maintaining strong client relationships through effective communication and rapport. The manager is accountable for the quality and presentation of catered events, coordinating with kitchen and service staff to guarantee flawless event execution. Additionally, the role encompasses vital administrative responsibilities such as ensuring accurate revenue and expense reporting related to catering activities. As a leader, the Catering Services Manager is integral to recruiting, training, scheduling, and developing team members, upholding compliance with food safety and environmental policies, and driving operational targets related to food quality and labor management. The role demands availability for event-based hours and involves physical activity like lifting and standing for extended periods. This position presents an excellent opportunity for candidates with a background in hospitality, events, and catering to advance their careers within a globally recognized company that values innovation, teamwork, and excellence in service delivery.

Job Requirements

  • Requires at least 2 years of experience
  • Prior experience in a management or supervisory role preferred
  • Previous experience in events, hospitality and catering preferred
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete food handlers and alcohol service certifications as required
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Ability to stand for extended periods of time

Job Qualifications

  • Requires at least 2 years of experience
  • Prior experience in a management or supervisory role preferred
  • Previous experience in events, hospitality and catering preferred
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete Food Handlers and Alcohol Service Certifications as required
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Ability to stand for extended periods of time

Job Duties

  • Develop and complete catering solutions to meet customers' needs
  • Develop and maintain effective client and customer rapport
  • Deliver consistent quality in planning and carrying out events
  • Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
  • Assist clients in planning special events and providing creative solutions to clients' needs
  • Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
  • Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
  • Responsible for delivering food and labor targets
  • Responsible for execution of catering events of varied size and scope including staffing and management
  • Ensure accurate reporting of all catering related revenue, expenses, and receivables
  • Recruit, train, schedule and develop team members
  • Ensure compliance with all food, occupational, and environmental safety policies

Job Criteria

Experience

Mid Level (3-7 years)


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