Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global Attractions is a premier experiential and attractions company that excels in creating, managing, and operating world-class visitor experiences across the globe. As an extension of the widely acclaimed Legends 360-degree platform for success, Legends Global Attractions distinguishes itself with a comprehensive approach that combines immersive storytelling, bold design, innovative technology, and reimagined dining experiences designed to captivate diverse audiences. With operations spanning over 10 iconic attractions worldwide, the company has established itself as a leader in the attractions industry by delivering exceptional entertainment that both delights visitors and supports sustainable business growth. Through collaboration with the brightest minds in the industry, Legends crafts regionally relevant experiences that are vibrant, engaging, and diverse in appeal, ensuring a steady influx of visitors and positive brand impact.
Among its notable ventures is View Boston, a captivating destination occupying the top three floors of the Prudential Tower. View Boston offers visitors an unforgettable urban adventure, blending spectacular 360-degree cityscapes with sophisticated experiential exhibits, a curated bistro, and luxurious indoor and outdoor lounge spaces. It serves as a must-visit attraction for locals and tourists alike, providing an ideal setting for social gatherings, sunset cocktails, and immersive discovery of Boston’s cultural landmarks and hidden treasures. The venue is a hallmark of the company's dedication to innovative, visitor-centric design, using cutting-edge technology and attention to detail to create an experience that is simultaneously immersive, interactive, and elegant.
The role of Catering Manager at View Boston is a dynamic opportunity for an experienced and motivated hospitality professional passionate about delivering excellence in event catering services. Reporting directly to the General Manager of the Restaurant, the Catering Manager will oversee all catering operations within this sophisticated venue. This includes managing both front of house and back of house teams, coordinating complex event logistics, and ensuring that all service standards meet the company’s renowned five-star reputation. The role requires a hands-on leader who can seamlessly execute events from inception through post-event activities while maintaining strong interdepartmental collaboration and efficient staff development.
The Catering Manager will be responsible for coordinating and executing a broad range of event formats, from immersive experiential events to private dining and cocktail receptions, facilitating smooth operations that exceed client expectations. This professional must bring expertise in staff training, service excellence, inventory management, and communication across various departments to deliver impeccable guest experiences. Embracing a culture of continuous improvement, the Catering Manager will lead the team in safety training, certification compliance, and service coaching to uphold the high standards set by Legends Global Attractions.
This position offers a competitive salary commensurate with experience in the range of $80,000 to $85,000 annually, alongside a generous benefits package. These benefits include comprehensive medical, dental, and vision insurance, life and disability coverage, paid vacation time, and a 401k retirement plan, reflecting the company’s commitment to employee well-being and professional growth. Located onsite at View Boston in Boston, MA, this role demands flexibility in scheduling, including the ability to work early mornings, weekends, nights, and holidays to support the full spectrum of event activities.
Joining Legends Global Attractions means becoming part of a forward-thinking organization dedicated to creating impactful guest experiences while fostering an inclusive and supportive workplace. The Catering Manager plays a pivotal role in upholding these values through leadership, operational excellence, and a deep commitment to client satisfaction and team development. As an equal opportunity employer, Legends encourages applications from candidates of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans, and complies with all relevant affirmative action regulations.
Among its notable ventures is View Boston, a captivating destination occupying the top three floors of the Prudential Tower. View Boston offers visitors an unforgettable urban adventure, blending spectacular 360-degree cityscapes with sophisticated experiential exhibits, a curated bistro, and luxurious indoor and outdoor lounge spaces. It serves as a must-visit attraction for locals and tourists alike, providing an ideal setting for social gatherings, sunset cocktails, and immersive discovery of Boston’s cultural landmarks and hidden treasures. The venue is a hallmark of the company's dedication to innovative, visitor-centric design, using cutting-edge technology and attention to detail to create an experience that is simultaneously immersive, interactive, and elegant.
The role of Catering Manager at View Boston is a dynamic opportunity for an experienced and motivated hospitality professional passionate about delivering excellence in event catering services. Reporting directly to the General Manager of the Restaurant, the Catering Manager will oversee all catering operations within this sophisticated venue. This includes managing both front of house and back of house teams, coordinating complex event logistics, and ensuring that all service standards meet the company’s renowned five-star reputation. The role requires a hands-on leader who can seamlessly execute events from inception through post-event activities while maintaining strong interdepartmental collaboration and efficient staff development.
The Catering Manager will be responsible for coordinating and executing a broad range of event formats, from immersive experiential events to private dining and cocktail receptions, facilitating smooth operations that exceed client expectations. This professional must bring expertise in staff training, service excellence, inventory management, and communication across various departments to deliver impeccable guest experiences. Embracing a culture of continuous improvement, the Catering Manager will lead the team in safety training, certification compliance, and service coaching to uphold the high standards set by Legends Global Attractions.
This position offers a competitive salary commensurate with experience in the range of $80,000 to $85,000 annually, alongside a generous benefits package. These benefits include comprehensive medical, dental, and vision insurance, life and disability coverage, paid vacation time, and a 401k retirement plan, reflecting the company’s commitment to employee well-being and professional growth. Located onsite at View Boston in Boston, MA, this role demands flexibility in scheduling, including the ability to work early mornings, weekends, nights, and holidays to support the full spectrum of event activities.
Joining Legends Global Attractions means becoming part of a forward-thinking organization dedicated to creating impactful guest experiences while fostering an inclusive and supportive workplace. The Catering Manager plays a pivotal role in upholding these values through leadership, operational excellence, and a deep commitment to client satisfaction and team development. As an equal opportunity employer, Legends encourages applications from candidates of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans, and complies with all relevant affirmative action regulations.
Job Requirements
- Must have high school diploma or GED
- minimum five years of hospitality management experience in a high volume event venue
- current TABC and Food Handlers Certifications required
- proficiency in Microsoft Office applications
- availability to work non-traditional shifts including early mornings, weekends, nights, holidays
- excellent customer service skills
- strong interpersonal and communication skills
- ability to manage multiple projects and work under pressure
- ability to lead, train, and develop teams
- flexible and adaptable to change
Job Qualifications
- Five years of experience in hospitality management in a large volume event venue
- skilled at fine dining service and full-service etiquette
- proficiency in Microsoft Office: Excel, Word, Outlook, and PowerPoint
- current TABC and Food Handlers Certifications
- high school diploma or GED
- excellent customer service
- strong interpersonal skills
- responds quickly and effectively to changing trends and circumstances
- can manage people and resources to get projects completed
- ability to work independently and/or in a team environment
- strong verbal and written communication skills
- must be able to work well in high pressure situations and remain flexible during last minute changes and revisions
Job Duties
- Oversee and execute all View Boston events from load in, set up, execution, load out
- attend weekly BEO meetings and preconference meetings, proactively preparing for View Boston events for two weeks out
- collaborate with venue technology team to ensure seamless AV for all event clients
- effectively communicate with catering partners, event sales managers, coordinators, staff and facilities team to deliver five-star service to all clients for events
- supervise catering partners, event coordinators, event staff and facilities team during all View Boston events
- direct back of house and front of house operations for all catered special events, including executing staff assignments and creating service plans in conjunction with culinary and catering partner departments
- monitor event equipment inventory reports submitted by Events team
- hire, train, and develop events teams to include Event Bartenders, Servers, Barbacks, Bussers, and Runners
- provide on-going service training and coaching to ensure and maintain high levels of service
- conduct quarterly and annual special events service training
- train and identify key staff to serve as Event Captains
- monitor staff certification and create benchmarks for TABC and Food Safety training
- attend BEO meetings and preconference meetings
- responsible for maintaining and updating labor tracking report
- conduct monthly safety review sessions with conversion and banquet event staff
- responsible for ordering and maintaining event inventory as approved by Director of Marketing and Sales
- execute all special events as assigned
- perform other duties as assigned by Senior Leadership team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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