Catering Manager - Frost Bank Center

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Known for its commitment to service excellence and sustainability, Aramark aims to make a positive impact on its employees, customers, communities, and the planet. The company fosters a culture of inclusion and equal opportunity, ensuring that all employees are valued and empowered to reach their full potential. Aramark believes in nurturing a workplace that encourages personal growth, professional development, and a sense of belonging among its diverse workforce.

The Catering Services Manager at Aramark plays a critical leadership role, overseeing all aspects of catering solutions and special events at a given location. This position is responsible for guiding a dedicated catering team in planning, coordinating, and executing catering services that meet and exceed customer expectations and service standards. The manager takes charge of designing catering packages tailored to client needs, maintaining strong client relationships, and ensuring the highest quality is maintained from event conception through execution. From delivering prepared food to setting up event spaces according to Banquet Event Orders, the Catering Services Manager ensures seamless service delivery for events of varied sizes and scope.

This role demands dynamic leadership to train, motivate, and lead catering employees while upholding rigorous standards for food quality, safety, and presentation. The manager also carries responsibility for meeting financial targets related to food, labor, and revenue management. Effective communication with clients and internal teams is essential to provide creative event solutions and guarantee satisfaction. Additionally, the Catering Services Manager supports premium service areas if no catering events are scheduled, showcasing flexibility and teamwork.

A vital part of the role includes ensuring compliance with all food handling, occupational, and environmental safety regulations to maintain a safe and compliant work environment. This position requires managing recruitment, training, scheduling, and ongoing development of the catering staff to foster a high-performing and motivated team.

Candidates for this position are expected to bring at least two years of experience, preferably with a background in management, events, hospitality, or catering. Successful managers possess excellent communication skills, a commitment to quality service, and the ability to work event-based hours. Certifications in food handling and alcohol service are required along with the physical capability to handle lifting and standing requirements of the position.

Working at Aramark offers the opportunity to develop new skills and contribute to meaningful outcomes for colleagues and customers alike. The company recognizes the evolving nature of its job roles and promotes a flexible work environment where duties can shift based on business needs. Joining Aramark means engaging in a purpose-driven career with a global leader in the service industry that values your growth and contributions.