Catering Manager - Frost Bank Center

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career growth opportunities

Job Description

Aramark is a global leader in food and facilities management, proudly serving millions of guests every day across 15 countries. Rooted in a strong culture of service, Aramark is committed to doing great things not only for its customers but also for its employees, partners, communities, and the planet. As a diverse and inclusive employer, Aramark ensures equal employment opportunities, promoting an environment where people from all backgrounds and experiences can grow and thrive. Known for its dedication to professional development, Aramark places a strong emphasis on helping every employee reach their full potential, whether through new challenges, a nurturing sense of community, or a rewarding work atmosphere. The company's mission centers on service, unity, and making a meaningful impact on a global scale. Those interested in pursuing a career with Aramark can learn more by visiting their official careers page or following their social media presence on Facebook, Instagram, and Twitter.

The role of Catering Services Manager at Aramark is a vital leadership position responsible for overseeing all aspects of catering solutions and special events at their location. As a Catering Services Manager, you will lead a dynamic team committed to delivering exceptional catering services that consistently meet and exceed customer expectations. This role demands strong leadership capabilities, effective communication, and a keen eye for detail in planning and executing events of varied sizes and scopes. You will be the primary point of contact for clients, working closely with them to develop tailored catering solutions that match their unique needs and preferences. Your responsibilities will include managing banquet event orders, ensuring timely and quality delivery of food and services, and maintaining compliance with food safety and occupational policies. The position also entails recruiting, training, and scheduling team members to uphold Aramark’s renowned standards of quality and service. Being a Catering Services Manager at Aramark means embracing event-based hours, demonstrating flexibility, and a passion for hospitality and client satisfaction. This role is a perfect fit for professionals with at least two years of experience, preferably in event management, hospitality, or catering, combined with strong leadership skills and a customer-focused approach. If you are someone who thrives in a fast-paced environment and is committed to excellence in catering and event execution, this role offers a rewarding career path with numerous growth opportunities within a globally-respected company.

Job Requirements

  • Requires at least 2 years of experience
  • Prior experience in a management or supervisory role preferred
  • Previous experience in events, hospitality and catering preferred
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete Food Handlers and Alcohol Service Certifications as required
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Ability to stand for extended periods of time

Job Qualifications

  • Requires at least 2 years of experience
  • Prior experience in a management or supervisory role preferred
  • Previous experience in events, hospitality and catering preferred
  • Requires a bachelor's degree or equivalent experience
  • Available to work event-based hours
  • Must have excellent communications skills
  • Complete Food Handlers and Alcohol Service Certifications as required
  • Ability to stand for extended periods of time

Job Duties

  • Develop and complete catering solutions to meet customers' needs
  • Develop and maintain effective client and customer rapport
  • Deliver consistent quality in planning and carrying out events
  • Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
  • Support other premium areas if no catering events are scheduled
  • Assist clients in planning special events and providing creative solutions to clients' needs
  • Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
  • Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
  • Responsible for delivering food and labor targets
  • Responsible for execution of catering events of varied size and scope including staffing and management
  • Ensure accurate reporting of all catering related revenue, expenses, and receivables
  • Recruit, train, schedule and develop team members
  • Ensure compliance with all food, occupational, and environmental safety policies

Job Criteria

Experience

Mid Level (3-7 years)


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