Catering Manager - Embassy Suites by Hilton San Francisco Airport Oyster Point

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $30.00 - $32.00
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a global leader in the hospitality industry, renowned for delivering exceptional experiences to millions of guests worldwide. With a legacy that spans decades, Hilton has become synonymous with quality, comfort, and innovation in the hotel sector. The company operates a suite of world-class brands and has earned repeated recognition as one of the World’s Best Workplaces by Great Place to Work and Fortune. Hilton’s mission is to fill the earth with the light and warmth of hospitality, creating memorable moments for guests while fostering a supportive and engaging work environment for its employees. As a hospitality giant, Hilton prioritizes integrity, leadership, teamwork, ownership, and an urgent focus on the present to continuously elevate guest experiences and drive the company forward.

Joining Hilton means becoming part of an award-winning workplace culture where every team member plays a critical role in maintaining and enhancing the guest experience. The company offers extensive professional growth opportunities, unparalleled benefits, and a dynamic work atmosphere aimed at helping employees thrive both personally and professionally.

The role of Catering Manager at Hilton is not just a job; it’s an opportunity to spread hospitality’s warmth and impact guest experiences in meaningful ways. As a Catering Manager, you will oversee the planning, coordination, and execution of catered events, ensuring every detail reflects Hilton’s high standards and commitment to excellence. This role involves actively growing market segments by soliciting new client relationships, developing tailored proposals, and negotiating contracts to secure new business. Maintaining and nurturing strong relationships with existing corporate and social clients is key to fostering repeat business and driving revenue growth.

In addition to business development, you will be responsible for designing creative menus and event concepts that maximize revenue and enhance the guest experience. Oversight of event coordination is also vital; you will manage event documentation and facilitate seamless transitions from pre-event planning through to post-event follow-up. Acting as the primary customer contact, you will ensure smooth execution, proactively resolve any issues, and guarantee that every event is memorable and successful.

Leadership is a fundamental part of this position. The Catering Manager guides team performance through clear communication of client requirements, providing direction, feedback, and coaching to ensure consistent, high-quality service. This role demands a passion for hospitality, a commitment to integrity, and the ability to inspire teamwork and ownership within your team.

Hilton understands that exceptional hospitality begins with exceptional care for its employees. The company offers incredible travel perks such as deeply discounted room rates at Hilton hotels worldwide, an employee stock purchase program to help build financial futures, and paid parental leave. Supportive services including personalized caregiving concierge, crisis assistance, and mental health resources are available to ensure team members’ well-being. Hilton also provides generous paid time off, comprehensive health and welfare benefits, and retirement plans to secure the future of its workforce.

This role is ideal for professionals seeking to grow within a globally recognized hospitality leader that values its people as much as its guests. Hilton supports every team member’s journey, offering a path from career entry to advancement within the company. Joining Hilton as a Catering Manager means committing to an extraordinary workplace culture and contributing directly to creating magical stays for guests worldwide. Explore a career at Hilton and become part of a company shaping the future of travel with warmth, integrity, and the spirit of hospitality.

Job Requirements

  • Bachelor’s degree in hospitality management or related field
  • Minimum 3 years of experience in catering management or similar role
  • Strong sales and business development skills
  • Excellent customer service and interpersonal skills
  • Ability to work flexible hours including evenings and weekends
  • Proficient in event management software and Microsoft Office
  • Strong problem-solving and decision-making capabilities

Job Qualifications

  • Proven experience in catering or hospitality management
  • Strong negotiation and communication skills
  • Ability to design creative and appealing event menus
  • Experience in client relationship management
  • Leadership skills to manage and motivate teams
  • Excellent organizational and multitasking abilities
  • Education in hospitality management or related field preferred

Job Duties

  • Solicit new client relationships to grow catering market segments
  • Develop proposals and negotiate contracts to close new business
  • Maintain strong connections with existing corporate and social accounts to secure repeat business
  • Design creative menus and catered events to maximize revenue and elevate the guest experience
  • Manage event documentation and facilitate seamless transitions throughout pre-event, event, and post-event phases
  • Serve as the primary client contact to ensure smooth execution and proactive issue resolution
  • Communicate client requirements, provide direction, and offer feedback and coaching to guide team performance

Job Criteria

Experience

Mid Level (3-7 years)


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