Catering Manager - DUKE University

Proof of the Pudding is a distinguished catering and event services company renowned for its dedication to delivering exceptional culinary experiences and outstanding client service. As a reputable catering establishment, Proof of the Pudding specializes in providing meticulously planned and flawlessly executed indoor and outdoor catering events tailored to diverse client needs. The company prides itself on its commitment to quality, innovation, and professionalism, ensuring that each event reflects its high standards of excellence. With a focus on customer satisfaction, Proof of the Pudding has built a strong reputation in the catering industry by consistently managing a wide range of events, including corporate functions, social gatherings, and large-scale celebrations.

This full-time role of Catering Manager at Proof of the Pudding offers an hourly salary range of $18.00 to $20.00 per hour and provides a comprehensive benefits package that includes basic life and AD&D insurance, long-term disability coverage, and optional enrollments in medical, dental, vision, and additional voluntary insurance programs. The position requires a dynamic and motivated individual to lead the front of the house catering team, ensuring smooth operations, exemplary service, and seamless event execution from start to finish.

The Catering Manager will be responsible for overseeing day-to-day operations of the catering program, including staff scheduling, labor management, recruiting, and training. This leadership role demands a passionate hospitality professional who can inspire and guide the team to deliver high-quality service consistently. Coordinating with the beverage manager to manage bar operations, meeting directly with clients to understand their catering needs, and ensuring compliance with health and safety regulations are all integral parts of this role.

Additionally, the Catering Manager will handle budgeting and resource optimization to control costs while maintaining service standards, manage client relationships, and address customer inquiries and complaints promptly and professionally. The role involves conducting regular inventory checks, developing par lists, and communicating supply needs to maintain operational efficiency. Strategic marketing efforts to promote the catering business and support for management in cost analysis and budget planning further highlight the multifaceted responsibilities of this position.

Candidates must demonstrate a proven track record of managing large-scale catering events for up to 350 guests, with the ability to adapt to fast-paced, dynamic environments while maintaining meticulous attention to detail. Effective communication, team-building skills, and a positive attitude under pressure are essential qualities for success. The position also emphasizes company core values such as business acumen, dedication, ethics, safety, teamwork, communication, initiative, adaptability, and service orientation, creating a supportive work environment that fosters professional growth.

Physically, the role requires the ability to handle prolonged periods of standing, moving throughout kitchen and event venues, bending, lifting up to approximately 30 pounds, and occasional desk-based computer work. This diverse range of duties ensures that the Catering Manager plays a pivotal role in the overall fulfillment and success of the catering services offered by Proof of the Pudding, aligning with the company’s mission to provide memorable and exceptional hospitality experiences.