Catering Manager - Dining Services at Jacksonville University

Jacksonville, FL, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Job Description

Aramark is a global leader in food services, facilities management, and uniform services serving millions of guests daily across 15 countries. The company is deeply rooted in service and driven by a commitment to make a positive impact on its employees, clients, communities, and the environment. Known for its inclusive and supportive workplace culture, Aramark values diversity and equal opportunities for all employees irrespective of their background. With a mission focused on uniting its workforce to strive for excellence, the company operates across multiple sectors including hospitality, education, healthcare, sports, and business dining. Aramark is dedicated to fostering professional growth, encouraging employees to develop talents, pursue new challenges, and feel a sense of belonging within its organization. The company firmly believes in empowering individuals to reach their full potential while delivering superior service and innovative catering and facility solutions.

The Catering Services Manager role at Aramark is a pivotal leadership position responsible for overseeing all aspects of catering operations and special events at the assigned location. This role requires managing a catering team and ensuring that every event or catering delivery aligns with customer expectations and Aramark's high service standards. The Catering Services Manager is tasked with developing customized catering solutions to meet client needs while maintaining strong client relationships. This position demands a hands-on leader who coordinates banquet event orders, ensures quality in food delivery and presentation, and drives the team to exceed service quality standards. Leadership duties include training and supervising catering staff, managing event logistics for occasions of varied sizes, and ensuring compliance with food safety and occupational health regulations.

Additionally, the Catering Services Manager plays a critical role in financial oversight through accurate reporting of catering-related revenues, expenses, and receivables, while also achieving food and labor cost targets. Strong interpersonal and communication skills are essential to collaborate effectively with clients and team members. This position requires flexibility to work event-based hours and occasionally handle physical demands like lifting and standing for extended periods. At Aramark, adaptability is key as job duties may evolve to meet business needs. By joining Aramark in this capacity, individuals will embrace a dynamic, rewarding career path that blends operational management, creativity in event planning, and dedication to customer satisfaction — all within a world-class service company committed to diversity, equity, and inclusion.

Job Requirements

Requires at least 2 years of experience
Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred
Requires a bachelor's degree or equivalent experience
Available to work event-based hours
Must have excellent communications skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Ability to stand for extended periods of time

Job Qualifications

Requires at least 2 years of experience
Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred
Requires a bachelor's degree or equivalent experience
Available to work event-based hours
Must have excellent communications skills
Complete Food Handlers and Alcohol Service Certifications as required
Ability to stand for extended periods of time

Job Duties

Develop and complete catering solutions to meet customers' needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
Assist clients in planning special events and providing creative solutions to clients' needs
Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
Responsible for delivering food and labor targets
Responsible for execution of catering events of varied size and scope including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Recruit, train, schedule and develop team members
Ensure compliance with all food, occupational, and environmental safety policies