Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans
Job Description
Conrad Fort Lauderdale Beach is a luxurious oceanfront retreat renowned for its style, exceptional service, and connection with globally inspired architecture and design. This esteemed hotel features 290 beautifully appointed rooms, an expansive pool terrace with private cabanas, a sixth-floor fitness center, a tranquil boutique spa, over 10,000 square feet of versatile meeting space, and five diverse food and beverage outlets including a restaurant, poolside grill, cocktail lounge, marketplace, and in-room dining services. The hotel is part of the Hilton portfolio and embodies their core values of hospitality, integrity, leadership, teamwork, ownership, and urgency in delivering memorable guest experiences.
The role of Catering Manager at Conrad Fort Lauderdale Beach is a pivotal position within the Catering and Events Team. This role is designed for an individual who thrives in a luxury hotel setting and is passionate about driving the success of catering operations. The Catering Manager is responsible for actively pursuing and securing new business opportunities by cultivating strong client relationships, responding promptly to inquiries, and managing the seamless coordination of food, beverage, and event facility services. This involves designing creative and innovative menus for catered events that maximize revenue while ensuring every guest experience is exceptional and personalized. The role also includes overseeing event documentation, facilitating smooth transitions throughout all event phases, and acting as the primary contact for clients to ensure flawless execution and quick resolution of any challenges.
Ideal candidates will have previous experience in hotel catering sales or event management, preferably within luxury hotels, and familiarity with Delphi reservation and event management systems is highly valued. As a Catering Manager, you will lead a dynamic team by communicating client requirements clearly, providing constructive feedback and coaching, and ensuring consistent delivery of high-level service. The position offers an exciting opportunity to contribute strategically to the growth of the hotel’s catering market segments, including corporate and social accounts, while creating unforgettable experiences that enhance the hotel’s prestigious reputation.
Conrad Fort Lauderdale Beach offers a welcoming and supportive work environment aligned with Hilton’s award-winning workplace culture. Team members enjoy significant benefits such as incredible travel perks through the Go Hilton program, employee stock purchase opportunities, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and retirement plans designed to secure your financial future. This role presents a career path with continuous growth and learning opportunities within a globally recognized hospitality leader. Join Conrad Fort Lauderdale Beach to be part of a team dedicated not only to excellence in service but also to fostering an exceptional workplace where every team member can thrive and succeed.
The role of Catering Manager at Conrad Fort Lauderdale Beach is a pivotal position within the Catering and Events Team. This role is designed for an individual who thrives in a luxury hotel setting and is passionate about driving the success of catering operations. The Catering Manager is responsible for actively pursuing and securing new business opportunities by cultivating strong client relationships, responding promptly to inquiries, and managing the seamless coordination of food, beverage, and event facility services. This involves designing creative and innovative menus for catered events that maximize revenue while ensuring every guest experience is exceptional and personalized. The role also includes overseeing event documentation, facilitating smooth transitions throughout all event phases, and acting as the primary contact for clients to ensure flawless execution and quick resolution of any challenges.
Ideal candidates will have previous experience in hotel catering sales or event management, preferably within luxury hotels, and familiarity with Delphi reservation and event management systems is highly valued. As a Catering Manager, you will lead a dynamic team by communicating client requirements clearly, providing constructive feedback and coaching, and ensuring consistent delivery of high-level service. The position offers an exciting opportunity to contribute strategically to the growth of the hotel’s catering market segments, including corporate and social accounts, while creating unforgettable experiences that enhance the hotel’s prestigious reputation.
Conrad Fort Lauderdale Beach offers a welcoming and supportive work environment aligned with Hilton’s award-winning workplace culture. Team members enjoy significant benefits such as incredible travel perks through the Go Hilton program, employee stock purchase opportunities, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and retirement plans designed to secure your financial future. This role presents a career path with continuous growth and learning opportunities within a globally recognized hospitality leader. Join Conrad Fort Lauderdale Beach to be part of a team dedicated not only to excellence in service but also to fostering an exceptional workplace where every team member can thrive and succeed.
Job Requirements
- Minimum of 2 years experience in hotel catering sales or event management
- Proficiency in Delphi or similar event management software preferred
- Strong interpersonal and communication skills
- Ability to work in a fast-paced luxury hotel environment
- Flexibility to work evenings, weekends, and holidays as required
- High school diploma or equivalent required
- Bachelor's degree preferred
- Must be able to handle multiple tasks and prioritize effectively
Job Qualifications
- Previous hotel catering sales or event management experience
- Familiarity with Delphi systems preferred
- Experience working in a luxury hotel environment
- Strong client relationship management skills
- Excellent organizational and communication skills
- Ability to lead and motivate a team
- Proficient in event planning and coordination
- Bachelor's degree in hospitality, business or related field preferred
Job Duties
- Grow catering market segments by soliciting new client relationships, develop proposals and negotiate contracts to close new business
- Cultivate client relationships by maintaining strong connections with existing corporate and social accounts to secure repeat business
- Create exceptional experiences by designing creative menus and catered events that maximize revenue and elevate the guest experience
- Oversee event coordination by managing event documentation, facilitating seamless transitions throughout the pre-event, event, and post-event phases, and serving as the primary client contact to ensure smooth execution and proactive issue resolution
- Guide team performance by communicating client requirements, providing direction, and offering feedback and coaching to ensure consistent high-level service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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