Catering Manager, Busch Stadium

Delaware North Sportservice is a premier hospitality and food service company known for operating concessions, premium dining, retail, and restaurant services at iconic venues such as Busch Stadium, home to the St. Louis Cardinals. Established over 100 years ago, Delaware North has built a legacy as a family-owned business with a global presence that spans various sectors including sports arenas, national parks, casinos, and hotels. The company prides itself on delivering exceptional guest experiences through its culinary innovations ranging from classic ballpark foods to fine dining options. Employees of Delaware North are part of a dynamic team that values career growth, diversity, and the creation of memorable moments for guests in vibrant and fast-paced environments. By fostering a culture focused on personal and professional development, Delaware North offers unique opportunities for individuals passionate about the hospitality industry to advance their careers and contribute to the future of this thriving sector.

The Catering Sales and Operations Manager role at Delaware North Sportservice is a key position based at Busch Stadium in Saint Louis, Missouri. This role is designed for a dynamic professional with catering sales experience who thrives in an energetic and action-packed setting. The manager will be responsible for developing and executing strategic sales and marketing plans specifically tailored to creating exceptional event experiences in the stadium's restaurants, suites, and other party areas. The job offers a competitive base salary ranging from $55,300 to $74,600 annually, supplemented by an annual bonus plan or an uncapped sales incentive plan based on individual and company performance. This position requires a blend of sales acumen, operational oversight, and customer service excellence to exceed guest expectations and drive repeat business.

As the Catering Sales and Operations Manager, you will engage closely with clients, guests, and internal teams to plan, coordinate, and execute flawless events from start to finish. Your responsibilities will include negotiating contracts, preparing effective sales presentations, managing budgets, and collaborating with culinary and service teams to deliver tailored menus and seamless event experiences. This position emphasizes strong communication skills, organizational aptitude, and a customer-centric approach to ensure every event not only meets but exceeds quality and service standards. Additionally, your analytical capabilities will be vital in reviewing event outcomes to enhance future bookings and maintain profitability. The work schedule involves flexibility to accommodate event hours, including some evenings, weekends, and holidays, underlining the role's commitment to service during high-demand periods.

Delaware North offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with up to a 4% company match, paid vacation and parental leave, tuition reimbursement, and generous discounts at their affiliated hotels and resorts. This suite of benefits supports the well-being and growth of its employees, reinforcing the company’s dedication to investing in their workforce. Joining Delaware North means being part of a supportive and inclusive workplace where diversity is celebrated and career development is encouraged. If you have a background in catering management within large venues and are passionate about hospitality sales and operations, this role presents an exciting opportunity to advance your career in a world-class venue with a globally respected hospitality leader.