Catering Manager 78K to 88K Fremont Marriott

Fremont, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $78,000.00 - $88,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Paid holidays

Job Description

The hiring organization is a distinguished hotel renowned for its commitment to exceptional guest experiences and outstanding service. Established as a leading provider in the hospitality industry, this hotel excels in offering luxurious accommodations, exquisite dining, and versatile event spaces that cater to a variety of occasions. With a focus on excellence and innovation, the hotel strives to deliver memorable moments for guests, making it a preferred destination for both leisure and corporate travelers. The resort’s ambiance blends classic elegance with modern amenities, ensuring an inviting atmosphere for all visitors. This company is dedicated to upholding high standards of quality and professionalism, fostering a welcoming and dynamic workplace culture that values collaboration, creativity, and personalized service.

The role of Catering Sales Manager at this hotel is integral to driving the success of catered events such as corporate meetings, social gatherings, and weddings. As the Catering Sales Manager, you will spearhead sales initiatives, building and nurturing strong relationships with both new and existing clients to generate revenue and encourage repeat business. Your responsibilities will encompass the complete sales cycle—from responding promptly to inquiries and preparing detailed proposals, to conducting site visits and guiding clients through every stage of event planning. This role demands a high level of collaboration with culinary, banquet, and operational teams to ensure flawless event execution that meets or exceeds client expectations.

In addition to client relationship management, you will play a strategic role in maximizing revenue through effective negotiation, upselling, and forward-thinking planning. Managing event details from the initial inquiry to post-event follow-up will be a critical function, including oversight of banquet event orders (BEOs), timelines, and final billing. You will also maintain precise records within the sales customer relationship management (CRM) system and prepare regular forecasting and activity reports essential for business analysis and planning.

This position requires a blend of sales acumen, event coordination expertise, and interpersonal skills. You will represent the hotel at networking events, trade shows, and industry gatherings to heighten brand awareness and generate new business opportunities. Ensuring that all events align with the hotel’s brand standards and service expectations is paramount. You will also support the Director of Sales & Marketing by undertaking additional projects as needed, contributing to the broader commercial success of the hotel.

Overall, the Catering Sales Manager role is a dynamic, customer-focused position that bridges sales strategy with event execution and requires excellent communication skills, creativity, a keen eye for detail, and a passion for exceptional service delivery. This challenging and rewarding opportunity is perfect for professionals seeking to advance their career in hospitality sales and event management within a vibrant, high-performing hotel environment.

Job Requirements

Physical requirements (in-office role)
Ability to work in a standard office environment
Prolonged periods of sitting at a desk and working on a computer (6-8 hours a day)
Occasional standing and walking throughout the workday
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment
Ability to communicate effectively verbally and in writing
Occasionally required to stand, walk, bend, reach, or carry items
Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies)
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles)
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Qualifications

3 years of experience in catering sales, event planning, or hotel sales (hospitality industry experience strongly preferred)
Proven success in client-facing roles and contract negotiation
Excellent written and verbal communication skills
Highly organized with the ability to manage multiple events simultaneously
Strong knowledge of catering logistics and food and beverage operations
Proficient in Microsoft Office
experience with Delphi, CI/TY, Opera, or similar sales/event software is a plus
Bachelor's degree in Hospitality, Business, or a related field preferred
Passion for guest service, teamwork, and creating memorable experiences

Job Duties

Develop and maintain strong relationships with new and existing clients to generate catering sales and repeat business
Respond promptly to inquiries, prepare detailed proposals, conduct site visits, and guide clients through the sales and planning process
Collaborate with culinary, banquet, and operations teams to ensure flawless event execution and client satisfaction
Maximize revenue through effective contract negotiation, upselling, and strategic planning
Manage event details from initial inquiry to post-event follow-up, including BEOs (Banquet Event Orders), timelines, and billing
Maintain accurate records in the sales CRM and prepare regular forecasting and activity reports
Represent the hotel at networking events, trade shows, and local industry functions to drive brand awareness and business opportunities
Ensure all events align with brand standards and service expectations
Support the Director of Sales & Marketing with other projects as needed