Job Overview
Compensation
Hourly
Range $16.00 - $26.50
Benefits
Free meal during your shift
20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining
Paid Time Off
Access to continuous development with Smile Universe
Eligibility for 401k
Vision
Dental
Medical
Job Description
Parkhurst Dining is a distinguished family-owned and operated company specializing in culinary, dining, and catering services for over 80 organizations and universities. Rooted in a philosophy that food is best when prepared from scratch with locally sourced ingredients, Parkhurst Dining delivers an authentic culinary experience infused with care and hospitality. As part of the prestigious Eat'n Park Hospitality Group, it benefits from being associated with a regional portfolio of foodservice concepts that serve 50 million guests annually. The company has a strong commitment to quality, innovation, and customer service, making it a preferred choice for both employees and customers alike. The environment at Parkhurst Dining is one where employees can pursue their passion, grow their skillset, and be part of a vibrant, forward-thinking team.
The Catering Manager role at Parkhurst Dining is a vital leadership position involving oversight of catering operations within one complex location or an entire unit if the volume is under $100K. This dynamic role requires the individual to manage budgets and maintain catering accountability while collaborating closely with both customers and the culinary team to plan tailored events, including menu development, guest count management, timeline coordination, and pricing strategies. The Catering Manager also leads and supports chefs and catering assistants before, during, and after events, ensuring a seamless service experience.
In addition to hands-on leadership, the role requires developing and optimizing catering systems to drive growth and uphold excellence in customer service. The Catering Manager plans menus that align with customer expectations and budget constraints, manages cost controls diligently, oversees billing and sales verification, and reports financial performance regularly in partnership with general management. This position offers an excellent opportunity for professionals with a background in catering management and hospitality to leverage their expertise in a supportive and growth-oriented environment. The role involves a combination of customer relations, financial acumen, team leadership, and operational excellence, making it ideal for an experienced individual who values quality and innovation in food service.
The Catering Manager role at Parkhurst Dining is a vital leadership position involving oversight of catering operations within one complex location or an entire unit if the volume is under $100K. This dynamic role requires the individual to manage budgets and maintain catering accountability while collaborating closely with both customers and the culinary team to plan tailored events, including menu development, guest count management, timeline coordination, and pricing strategies. The Catering Manager also leads and supports chefs and catering assistants before, during, and after events, ensuring a seamless service experience.
In addition to hands-on leadership, the role requires developing and optimizing catering systems to drive growth and uphold excellence in customer service. The Catering Manager plans menus that align with customer expectations and budget constraints, manages cost controls diligently, oversees billing and sales verification, and reports financial performance regularly in partnership with general management. This position offers an excellent opportunity for professionals with a background in catering management and hospitality to leverage their expertise in a supportive and growth-oriented environment. The role involves a combination of customer relations, financial acumen, team leadership, and operational excellence, making it ideal for an experienced individual who values quality and innovation in food service.
Job Requirements
- eight or more years of professional experience with five or more years in a catering management role
- bachelor’s or associate’s degree in hospitality management, culinary, or related field
- strong planning and organizational abilities
- ability to meet deadlines
- strong leadership, communication, and team management skills
- proficiency in Microsoft software programs
Job Qualifications
- eight or more years of professional experience with five or more years in a catering management role
- strong planning and organizational abilities
- ability to meet deadlines
- strong leadership, communication, and team management skills
- proficiency in Microsoft software programs
- bachelor’s or associate’s degree in hospitality management, culinary, or related field
Job Duties
- visit all catered events throughout the day to assess service and customer satisfaction levels
- evaluate customer suggestions and implement changes as needed
- build and maintain excellent customer relations by greeting customers by name when possible
- listen and act on requests
- develop and offer special theme meals or holiday specials
- continuously measure customer satisfaction and quality outcomes and work to improve those outcomes
- develop and maintain good working relationships with all staff members
- maintain all costs for services provided within budget including recording meal counts and sales of catered events
- prepare daily and weekly sales and cost reports and review financial performance monthly with general manager or director
- properly bill for catered events per policy
- designate and assign all pricing considerations to balance revenue opportunities with customer satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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