Loews Hotels logo

Catering Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,640.00 - $78,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
401(k)
paid paternity leave
Paid Maternity Leave
Child care support
Tuition Assistance
Disability insurance
paid sick days
vacation
Holidays
Training and development opportunities
career growth
Tuition Reimbursement
employee hotel rates
other discounts

Job Description

Loews Hotels & Co is a prestigious owner and operator of luxury hotels and resorts, boasting a portfolio of 26 properties across the United States and Canada. With locations in major city centers and sought-after resort destinations, Loews Hotels & Co is dedicated to delivering unparalleled hospitality experiences that surpass conventional luxury standards. Each property reflects its unique local culture and community, offering guests authentically curated travel experiences that blend comfort, sophistication, and a sense of place. Known for a commitment to excellence, Loews Hotels & Co emphasizes personalized service, innovative amenities, and vibrant engagement with the locales where each hotel resides.

One of the jewels in the Loews portfolio is the Loews Coronado Bay Resort, a tranquil 15-acre peninsula retreat near San Diego. This hotel provides guests with breathtaking views of the bay and the San Diego skyline, crafting a serene environment ideal for relaxation and upscale gatherings. The resort is well-regarded for blending natural beauty with exceptional services, catering to both leisure and business travelers.

The Catering Manager role at Loews Hotels & Co is a key position within their Meetings and Events division, reporting to the Director of Meetings & Events. This full-time managerial role commands a base salary range of approximately $68,640 to $78,000 annually, with additional compensation potential through annual bonuses. The position offers a dynamic career opportunity for hospitality professionals who are entrepreneurial, ambitious, and passionate about sales and event execution.

The Catering Manager is primarily responsible for driving the catering sales cycle from inception to delivery. This includes generating and responding to leads, fostering client relationships, growing existing accounts, and prospecting new business opportunities. A vital part of this role involves orchestrating all aspects of booked catering events to ensure flawless execution, total guest satisfaction, and the cultivation of repeat business. The successful candidate will collaborate closely with the culinary team to develop customized menus and coordinate seamlessly with hotel departments through detailed banquet event orders and operational documents.

Ideal candidates will be relationship builders who thrive in fast-paced, evolving environments. They should possess excellent communication skills, a proactive approach to sales, and the ability to lead and collaborate across teams. Experience with hotel operations and familiarity with Delphi software is preferred. Flexibility to work weekends and holidays when required is also essential.

In return, Loews Hotels & Co offers its Catering Manager a comprehensive benefits package that includes competitive health and wellness plans, a 401(k) program with company match, paid sick leave, vacation, holidays, and opportunities for professional development and tuition reimbursement. The role also benefits from a hybrid-eligible work policy, employee hotel rates, and other exclusive discounts. This position is ideal for individuals seeking to advance their careers in luxury hospitality management while contributing to a renowned brand committed to quality and service excellence.

Job Requirements

  • Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry
  • Knowledge of hotel operations
  • Delphi experience preferred
  • Must be able to work a flexible schedule, including weekends and holidays
  • Excellent communication skills
  • Strong client relationship management abilities

Job Qualifications

  • Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry
  • Knowledge of hotel operations
  • Delphi experience preferred
  • Ability to work a flexible schedule including weekends and holidays
  • Strong interpersonal and communication skills
  • Ability to build and maintain professional relationships
  • Proficiency in coordinating multiple events simultaneously
  • Detail oriented with excellent organizational skills
  • Ability to collaborate effectively with cross-functional teams

Job Duties

  • Promptly reply to incoming leads
  • Actively prospect new catering business seeking to make connections and generate revenue
  • Conduct site visits to support in converting business
  • Plan, coordinate and service all booked catering events
  • Work with the Director of Meetings and Events to implement annual catering sales strategy, including special promotions to grow specific segments, sales blitzes, etc
  • Partner with Brand and PR team to maintain and optimize 3rd party website presence
  • Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
  • Partner with culinary and F&B team on customized menu options
  • Distribute all necessary documents, including banquet event orders and resumes, to all appropriate hotel departments to facilitate efficient operations
  • Schedule and coordinate pre-convention and post-convention meetings when required
  • Discuss group’s plans for future events, encouraging rebooking
  • Responsible for soliciting client’s feedback on meeting planner survey
  • Partner with financial service center to ensure all aspects of credit and billing process are fulfilled
  • Work on special projects as assigned by Director of Meetings and Events
  • Attend all meetings as appropriate: staff, department, resume review and BEO meeting, etc
  • All other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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