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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K Program
Paid holidays
Paid vacation
Tuition Reimbursement
complimentary parking
Complimentary Meals
Preferred pricing on food and beverage
Preferred pricing on spa treatments
Preferred pricing on retail purchases
Outstanding Recognition and Awards Program
Effective Training Programs
Management career progression
Health and Wellness Fairs
Job Description
Acqualina Resort is a prestigious luxury hotel and residential resort known for its exceptional service, stunning oceanfront location, and world-class amenities. The resort offers an unparalleled experience combining Mediterranean-inspired architecture and design with modern luxury and comfort. With a reputation for excellence in hospitality, Acqualina is dedicated to creating memorable guest experiences by delivering high-quality services and a warm, welcoming environment. The resort's commitment to investing in their people is evident through an empowering and inspiring workplace culture known as the Dream Maker Culture. This culture supports employees through career development programs, extensive training, and comprehensive benefits, ensuring a happy... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience as a Catering Manager
- Fluency in English and Spanish
- Knowledge of food service styles and menu development
- Ability to perform basic arithmetic
- Familiarity with food and beverage cost controls and sales and marketing tools
- Ability to communicate clearly and provide legible communication
- Ability to work with minimal supervision
- Ability to prioritize, organize and resolve problems using good judgment
- Physical ability to exert effort up to 20 pounds and remain in stationary position for extended periods
- Confidentiality in handling guest information
- Familiarity with property management and point of sales systems
Job Qualifications
- High school graduate or equivalent vocational training certificate
- Some college education preferred
- Minimum 2 years experience as a Catering Manager
- Knowledge of various food service styles including French, Russian, flambé, and Butler style
- Knowledge of menu development
- Fluency in English and Spanish both verbal and non-verbal
- Ability to provide legible communication
- Basic arithmetic skills
- Familiarity with food and beverage cost controls
- Familiarity with sales and marketing tools
- Ability to suggestively sell
- Ability to use property management, computer, and point of sales systems
- Previous guest relations training
- Creative talent
- Certification in liquor, wine, and food service is desirable
- Culinary training is desirable
- Alcohol awareness certification desirable
Job Duties
- Manage all aspects of the Catering Department in accordance with hotel standards
- Coordinate details and menus for clients' functions
- Maintain budgeted revenues through solicitation of business while controlling expenditures
- Direct, implement and maintain a management philosophy to guide staff
- Maintain compliance with departmental policies, service procedures, and standards as noted in Catering SOP
- Organize and conduct pre-consultations with clients and internal teams
- Monitor cleanliness, sanitation, and organization of work areas
- Resolve guest complaints ensuring satisfaction
- Oversee preparation and distribution of banquet event orders
- Direct performance of catering support team and provide necessary training
- Monitor banquet sales and resolve discrepancies
- Prepare and distribute catering forecasts and reports
- Establish and maintain relationships with vendors, suppliers, and clients
- Manage billing and payment processes according to accounting standards
- Conduct weekly and monthly meetings and reviews
- Promote a cooperative working climate to maximize employee morale and productivity
- Utilize social media and PR activities to promote the catering services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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