Catering Manager

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,000.00 - $65,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

safe work environment

Job Description

Legends Global is a distinguished leader in the management of privately operated public assembly facilities, providing exceptional services and memorable experiences across various event venues. The company is recognized for its commitment to excellence in food and beverage services, managing venues such as the BMO Center, Coronado Theatre, and Davis Park in Rockford, Illinois. These venues host a wide range of events including concerts, conferences, banquets, and private gatherings, making Legends Global a key player in the hospitality and event management industry. With a focus on customer satisfaction, operational efficiency, and high standards of service, Legends Global is continuously expanding... Show More

Job Requirements

High school diploma or equivalent
bachelor’s degree or equivalent food service experience preferred
minimum of four (4) years of experience in the food and beverage industry required
minimum of two (2) years of experience in a catering environment preferred
minimum of one (1) year of supervisory experience
ability to stand, walk, and stoop daily
ability to lift up to 50 lbs. above shoulder level and carry up to 50 lbs. for up to 5 minutes at a time
capability to work a minimum of 40 hours per week with irregular hours including weekends and evenings
ability to communicate effectively in noisy environments
ability to access information in print and on computer/terminal monitor
ability to maintain professionalism and customer service excellence at all times

Job Qualifications

Strong working knowledge of catering and banquet operations
excellent guest service skills and a strong focus on customer satisfaction
ability to effectively manage employees
must be able to always maintain a professional demeanor with patrons as well as employees
excellent communication skills
must have the ability to pass ServSafe Managers Training & Alcoholic Beverage Service Training
ability to handle multiple events in a fast-paced environment in a professional manner
hands-on experience with MS Office applications: Excel, Word, and PowerPoint
ability to handle cash transactions
strong sense of urgency

Job Duties

Review all banquet event order information to ensure successful execution of catered events
work with Director of Food & Beverage to fulfill labor requirements
assist in order compilation and placing of linen, beverage & disposable ware orders
coordinate function details with sales staff, event coordinators, and culinary staff
coordinate food set-up and/or delivery time with culinary staff
prepare pre-event meetings with catering staff
direct and supervise all catering staff to ensure high-quality service
maintain an active presence during events with close attention to organizational details, customer service, sanitation, and labor allocation
enforce cleanliness and sanitation practices of catering services
manage labor force to ensure efficiency and timeliness of duties
oversee opening/closing duties
assist with retail services and bars when the schedule allows
supervise all catering staff in a manner consistent with Legends Global Human Resource Policies and Procedures
promote a safe work environment and report any potential hazards
assist with ongoing training of all Catering Services staff as necessary
contribute to maintaining weekly labor cost goals while ensuring high-quality service, sanitation, and product usage practices are followed
assist in monthly food and beverage inventories & periodic small wares inventories
perform other duties as assigned and deemed necessary

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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