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Catering Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment

Job Description

Legends Global is a recognized leader in the management of privately owned public assembly facilities, delivering top-tier event management services across multiple venues. With its operations headquartered in Rockford, IL, Legends Global manages notable facilities including the BMO Center, Coronado Theatre, and Davis Park. The company takes pride in offering world-class event experiences, combining efficiency, hospitality, and professionalism to meet the diverse needs of clients ranging from large-scale public gatherings to intimate private functions. As a brand, Legends Global is committed to maintaining high standards of customer service and operational excellence in all aspects of venue and event management. The company stems from a tradition of excellence with a rich history of managing premier event spaces that are culturally significant and vital to the community's social and entertainment life.

The Catering Manager role at Legends Global represents a critical position responsible for the successful execution and management of catering and private events within its premier facilities. This role acts as the operational bridge between sales, culinary teams, and the event staff, ensuring every detail meets established standards in customer satisfaction, financial objectives, sanitation requirements, and organizational efficiency. The successful candidate will play a pivotal role in orchestrating all aspects of catered events, from reviewing banquet orders to managing labor and overseeing event execution. This position requires a dynamic individual capable of maintaining a strong presence onsite during events, managing catering staff effectively, and ensuring impeccable service levels that enhance the overall guest experience.

In this role, the Catering Manager will assist the Director of Food & Beverage in coordinating event logistics, managing inventory, and promoting a safe and productive work environment. The role demands a strong knowledge of catering and banquet operations, excellent guest service skills, and an ability to lead employees with professionalism and clear communication. Experience in handling multiple events, cash transactions, and proficiency with Microsoft Office applications are also fundamental aspects of the position. The work environment is fast-paced, and the ability to remain organized and efficient under pressure is essential.

This position is full-time, with a minimum of 40 hours per week, and may require irregular hours including weekends and evenings based on the event schedule. The salary range for this role is competitive, between $55,000 and $65,000 annually, reflecting the importance of this function within the company’s operational structure. Candidates pursuing this opportunity will join an established team that values diversity and inclusion, supports professional development, and fosters a collaborative, customer-focused environment. Legends Global extends an equal opportunity and affirmative action employment policy, encouraging applications from women, minorities, individuals with disabilities, and protected veterans.

Job Requirements

  • High school diploma or equivalent
  • Bachelor’s degree or equivalent food service experience preferred
  • Minimum of four (4) years of experience in the food and beverage industry required
  • Minimum of two (2) years of experience in a catering environment preferred
  • Minimum of one (1) year of supervisory experience
  • Minimum of 40 hours per week availability
  • Ability to work irregular hours including weekends and evenings as dictated by event schedule
  • Ability to stand, walk, stoop daily
  • Ability to lift and carry up to 50 lbs
  • Ability to communicate effectively in noisy environments
  • Ability to pass ServSafe Managers Training & Alcoholic Beverage Service Training

Job Qualifications

  • Strong working knowledge of catering and banquet operations
  • Excellent guest service skills and a strong focus on customer satisfaction
  • Ability to effectively manage employees
  • Must be able to always maintain a professional demeanor with patrons as well as employees
  • Excellent communication skills
  • Must have the ability to pass ServSafe Managers Training & Alcoholic Beverage Service Training
  • Ability to handle multiple events in a fast-paced environment in a professional manner
  • Hands-on experience with MS Office applications: Excel, Word, and PowerPoint
  • Ability to handle cash transactions
  • Strong sense of urgency

Job Duties

  • Review all banquet event order information to ensure successful execution of catered events
  • Work with Director of Food & Beverage to fulfill labor requirements
  • Assist in order compilation and placing of linen, beverage & disposable ware orders
  • Coordinate function details with sales staff, event coordinators, and culinary staff
  • Coordinate food set-up and/or delivery time with culinary staff
  • Prepare pre-event meetings with catering staff
  • Direct and supervise all catering staff to ensure high-quality service
  • Maintain an active presence during events with close attention to organizational details, customer service, sanitation, and labor allocation
  • Enforce cleanliness and sanitation practices of catering services
  • Manage labor force to ensure efficiency and timeliness of duties
  • Oversee opening/closing duties
  • Assist with retail services and bars when the schedule allows
  • Supervise all catering staff in a manner consistent with Legends Global Human Resource Policies and Procedures
  • Promote a safe work environment and report any potential hazards
  • Assist with ongoing training of all Catering Services staff as necessary
  • Contribute to maintaining weekly labor cost goals while ensuring high-quality service, sanitation, and product usage practices are followed
  • Assist in monthly food and beverage inventories & periodic small wares inventories
  • Perform other duties as assigned and deemed necessary

Job Criteria

Experience

Mid Level (3-7 years)


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