Catering Lead

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a mission rooted in service and united by a strong sense of purpose, Aramark is dedicated to doing great things for its employees, partners, communities, and the planet. The company places a high emphasis on equal employment opportunity and inclusive work culture, ensuring that every employee is treated fairly and has the chance to participate fully in all aspects of the organization. Aramark is committed to fostering professional growth and development, creating a supportive environment where talents are nurtured, passions are fueled, and employees can achieve their full potential. Whether you are looking for a new challenge, a sense of belonging, or simply a great place to work, Aramark offers a welcoming and dynamic workplace with numerous opportunities for career advancement.

The Catering Service Worker Lead position at Aramark is a supervisory role responsible for supporting and managing catering events of varying sizes and complexities at both central and satellite locations. This role requires excellent organizational skills as well as the ability to maintain and enforce all catering brand standards and initiatives consistently. The role includes direct supervision of catering operations such as coordinating staff and equipment, overseeing the setup, preparation, service, and breakdown of catered foods and beverages, ensuring smooth execution of events, and maintaining high safety, sanitation, and quality standards.

A key part of the position involves event booking, menu selection, pricing, and cost management, ensuring that events are profitable and meet client needs. The Catering Service Worker Lead also plays an important role in hiring, disciplining, and reviewing the performance of team members. Coordination with internal departments, management participation, vendor relations, and client interaction are also vital components of the job. The person in this role represents Aramark and the client professionally in all meetings and events, fostering strong external customer relations.

Additionally, this role is accountable for cultivating a safety culture that promotes a workplace where incidents and injuries are minimized. The lead takes active involvement in creating, implementing, and monitoring sanitation and safety protocols using detailed checklists and direct supervision. Participation in and development of training programs for hourly, part-time, and student employees is also a significant responsibility. The role supports adherence to Aramark operational excellence (OpX) catering guidelines and initiatives, further enhancing the efficiency and quality of service delivery.

Aramark compensates this role with an hourly rate of $25.50 and offers comprehensive benefits including medical, dental, vision coverage, retirement savings plans such as 401(k), paid time off including parental leave, and disability coverage. Benefits eligibility varies by location and is subject to applicable laws and employee status. This position may require physical activity such as lifting, bending, pushing, pulling, and standing for extended periods. Uniforms and personal protective equipment (PPE) usage may also be mandatory.

Joining Aramark means being part of an organization that values service excellence, employee development, and community impact. The Catering Service Worker Lead position offers a rewarding opportunity for individuals with operational experience in hotel or banquet settings who are eager to take on leadership responsibilities in a supportive and growth-oriented environment. With a focus on safety, quality, and customer satisfaction, this role plays a critical part in the successful delivery of catering services and the overall client experience.