Catering Kitchen Supervisor - UNC Sports - University of North Carolina

Aramark is a global leader in food and facilities management services, proudly serving millions of guests every day across 15 countries around the world. The company is deeply rooted in service and driven by a strong purpose to do great things for its employees, partners, communities, and the planet. Aramark fosters an inclusive environment where every employee is valued and empowered to reach their full potential. The company emphasizes equal employment opportunity and a commitment to diversity and non-discrimination in all aspects of its operations.

The Hourly Supervisor role at Aramark is a critical position focused on improving the profitability of operations by ensuring the highest standards of customer service, safety, sanitation, quality, and consistency. This position involves hands-on leadership, driving sales, and controlling operational costs to meet and exceed company objectives. The supervisor will play an essential role in managing daily staffing levels, training employees, and fostering a positive work environment that supports teamwork and morale.

In this role, the Hourly Supervisor will oversee labor costs and efficiency by supervising staff schedules and daily workflows. They will retain control over production, supply, and inventory costs by adhering strictly to operational standards. Regular auditing of service and quality will be required to maintain excellence. The supervisor will also develop and implement strategies designed to enhance customer satisfaction, ensuring that every guest experience aligns with Aramark's values and service expectations.

An important aspect of the position includes managing day-to-day employee relations with professionalism and consistency, aligned with Aramark's policies and procedures. The supervisor will support employee growth by implementing training programs that build skills, improve service delivery, and boost employee morale. This role also involves assisting in performance reviews and monitoring interim performance issues to maintain a high-performing team.

The Hourly Supervisor is responsible for ensuring all employees are trained according to company standards on safety, health, and sanitation procedures. They must also ensure accurate adherence to Aramark’s time and attendance policies and adjust staffing levels as necessary to meet business demands. Physical demands such as lifting, bending, pushing, pulling, and extended periods of walking or standing may be part of the job, alongside the use of personal protective equipment when required.

Aramark values a culture of professional growth, and this supervisory role offers opportunities to develop leadership skills and career advancement in the food and facilities management industry. Employment with Aramark is not just a job; it’s a chance to be part of a community committed to excellence and making a positive impact on people and the planet. The position reflects Aramark’s mission to deliver exceptional service, support its employees, and contribute positively to the wider community.