Catering Hourly Sous Chef - Mercer University

Job Overview

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Employment Type

Hourly
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

About Aramark

Aramark is a global leader in food and facilities services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong sense of purpose, Aramark is committed to making a positive impact for its clients, communities, employees, and the planet. The company cultivates a culture that supports professional growth, diversity, and inclusion, offering extensive career opportunities to those passionate about delivering excellent customer service and operational excellence. Aramark values equal employment opportunity and embraces a workplace free from discrimination based on race, color, religion, gender, sexual orientation, disability, and other protected statuses, fostering an environment where all employees can thrive.

About the Role

As an Hourly Supervisor at Aramark, your primary responsibility is to enhance the profitability and operational efficiency of the services provided. You will play a key role in ensuring the highest standards of customer service, safety, sanitation, quality, and consistency while actively driving sales and managing costs effectively. This leadership role requires supervising daily staffing levels to optimize labor costs, maintaining strict adherence to production and supply cost controls, and enforcing company standards and procedures to sustain quality and service excellence.

Your role will involve regularly auditing service quality, resolving employee issues professionally, and implementing team training programs that nurture skills development, improve morale, and build customer loyalty to drive business growth. You will also assist with employee performance reviews, manage attendance and timekeeping procedures, and ensure that all team members comply with safety, health, and sanitation policies. This position involves hands-on operational management and leadership in a fast-paced environment, demanding flexibility, strong communication, and problem-solving skills.

Working at Aramark means being part of a dynamic organization where taking initiative and developing new skills are encouraged to meet evolving business challenges. The role may require physical activities such as lifting, bending, and extended walking or standing. Personal protective equipment (PPE) and uniforms may be mandatory to ensure safety and hygiene standards are met. Embracing Aramark's mission means committing to excellent service standards while fostering an inclusive and supportive workplace environment that values diverse contributions and continuous improvement. The Hourly Supervisor position offers a vital opportunity for individuals eager to take on leadership responsibilities, contribute to operational success, and grow within a global service company dedicated to making a meaningful difference.

Job Requirements

  • Must have 3-5 years of relevant experience
  • Current certifications as needed
  • Ability to lift, bend, push, pull, and/or stand or walk for extended periods
  • Willingness to wear uniforms and personal protective equipment (PPE)
  • Strong leadership and communication skills
  • Ability to manage and motivate a diverse team
  • Commitment to safety, health, and sanitation standards

Job Qualifications

  • Must have 3-5 years of relevant experience
  • Current certifications as needed

Job Duties

  • Control the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff
  • Retain control of production costs, supply costs, and inventory by adhering to all standards of operation
  • Audit service and quality on a regular basis
  • Adhere to all standards and established tracking procedures daily
  • Develop and implement strategies to achieve customer satisfaction goals
  • Supervise teamwork and service on a regular basis
  • Supervise day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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