Catering Event Manager

Marriott International is a global leader in hospitality, known for its commitment to exceptional service and quality experiences. As an established hotel and resort company with a rich history, Marriott operates thousands of properties worldwide, offering guests a superior stay through innovative solutions and outstanding customer service. Marriott's diverse portfolio ranges from luxury to mid-scale hotels, all striving to enhance guest satisfaction and deliver memorable events and accommodations. The company actively invests in its associates' professional growth, providing numerous training opportunities and fostering an inclusive culture that values diversity and collaboration. Commitment to equal employment opportunity and non-discrimination highlights Marriott's dedication to creating a welcoming work environment for all employees, encompassing a wide range of backgrounds, abilities, and veteran statuses.

This role as an Event Planner at Marriott International is essential for orchestrating seamless event experiences from start to finish. The Event Planner is responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure a consistent, high level of service during the pre-event, event, and post-event phases. Handling events of average complexity, this position acts as the critical liaison between sales teams and customers, ensuring smooth transitions and outstanding execution. The Event Planner identifies opportunities for generating additional revenue by up-selling and offering event enhancements, contributing to the property's overall success. Key responsibilities include managing event logistics and operations, greeting customers during events, ensuring billing accuracy, managing group room blocks and meeting spaces, and addressing operational challenges through collaboration and creative solutions. The Event Planner is also responsible for delivering exceptional customer service by setting a positive example, engaging with guests, resolving complaints, and continuously improving service standards based on feedback. Leading event management teams through pre- and post-event meetings, assisting sales with forecasting and revenue opportunities, and supporting staff development through performance reviews and corrective action are integral parts of the role. The position requires a proactive attitude, strong organizational skills, and an ability to work collaboratively across departments to make each event extraordinary. Marriott values the contribution of its Event Planners and supports them with a culture that encourages innovation, inclusiveness, and guest satisfaction. This position offers a chance to be part of a prestigious hospitality brand that values its employees and customers alike, making it ideal for individuals passionate about event management and hospitality excellence.