Catering Event Coordinator - SMU Hsopitality

Aramark is a leading global provider of food services, facilities management, and uniforms, committed to enriching and nourishing communities around the world. Operating in 15 countries, Aramark serves millions of guests daily across diverse sectors including healthcare, education, business, sports, and entertainment. The company is driven by a strong mission rooted in service and a dedication to doing great things for its employees, partners, communities, and planet. Aramark values equal employment opportunity and fosters an inclusive work environment where all employees can participate fully and thrive regardless of race, color, religion, disability, gender identity, or other protected statuses.

The Events Operator Lead role at Aramark plays a critical leadership function within premium services operations, such as catering, restaurant, or suite environments. This position is responsible for overseeing and delegating daily operational tasks to ensure excellent service delivery tailored to meet client expectations. The Events Operator Lead ensures that work areas are properly set up according to banquet event orders, Aramark standards, and guest requests, and maintains service areas to high standards of cleanliness and replenishment.

This role involves extensive employee training and guidance focused on job duties, food safety, sanitation, and customer service excellence. The lead drives the team to anticipate and satisfy guests' needs, enhancing the overall customer experience. Solid safety practices in line with Aramark's policies are enforced to protect both employees and customers and to maintain the security of company assets. Working in an environment that requires flexibility, the Events Operator Lead is expected to adapt to changing job duties and business needs promptly.

Ideal candidates for this position bring supervisory experience in related roles and a background in food service, preferably as a server or equivalent. Strong communication and interpersonal skills, both written and verbal, are essential for training staff and coordinating operations effectively. The Events Operator Lead must be self-motivated, able to work independently with limited supervision, and committed to upholding food safety principles, including acquiring necessary certifications. Flexibility to work evenings and weekends is also required due to the nature of the event-based schedule. This role demands physical activities such as lifting, bending, pushing, pulling, and extended periods of walking and standing, often requiring the use of uniforms and personal protective equipment (PPE).

Aramark offers employees not just a job but a career path that develops talents, fuels passions, and fosters professional growth. Employees are supported in pursuing new challenges and finding a sense of belonging in a vibrant work community. By contributing to the success of events and premium services, the Events Operator Lead helps Aramark continue its mission of excellent service and community impact worldwide. This role represents an excellent opportunity for candidates passionate about leadership in food service and hospitality to advance their careers in a respected and globally recognized company.