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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $25.00 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k plan
Educational Assistance Program
Training
Recognition events
Travel Discounts
Job Description
InterContinental The Clement Monterey is a luxury hotel situated in the scenic heart of Monterey, California, offering stunning panoramic ocean views and located just steps away from the iconic Cannery Row and the world-renowned Monterey Bay Aquarium. As a part of Pacific Hotel Management, LLC which operates a portfolio of seven distinguished hotels throughout the Bay Area, InterContinental The Clement Monterey provides guests with a unique blend of coastal charm and world-class hospitality. The hotel thrives on fostering a culture that is family-oriented, friendly, and results-driven, emphasizing teamwork and professionalism while delivering exceptional service experiences to guests from around the... Show More
Job Requirements
- Flexible schedule including evenings, weekends, and holidays
- strong organizational and multitasking skills
- excellent written and verbal communication
- friendly, polished, and professional demeanor
- strong customer service mindset
- ability to remain calm and effective in a fast-paced environment
- computer literate and proficient in Microsoft Office
- ability to learn hotel systems quickly
Job Qualifications
- Previous hotel, catering, banquet, event, sales, or hospitality experience
- experience in administrative or executive support
- knowledge of Delphi, Opera, Amadeus, or similar systems
- food handler certification or ability to obtain
- luxury or full-service hotel experience preferred
- strong organizational and multitasking skills
- excellent written and verbal communication
- friendly, polished, and professional demeanor
- strong customer service mindset
- ability to remain calm and effective in a fast-paced environment
- computer literate and proficient in Microsoft Office
- ability to learn hotel systems quickly
Job Duties
- Prepare and manage banquet event orders, event resumes, contracts, and client correspondence
- coordinate event logistics including room blocks, guestroom needs, VIP requests, and special arrangements
- support site tours, tastings, planning meetings, and client follow-up
- assist with banquet event execution and on-site coordination
- partner with banquets, culinary, front office, housekeeping, and sales teams
- provide administrative support to the hotel general manager including calendars, reports, meetings, and special projects
- maintain organized files, calendars, schedules, and office systems
- deliver exceptional service to clients, guests, and internal teams
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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