Catering Event Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Training and development opportunities

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to fostering a People First culture, emphasizing employee well-being, growth, diversity, and inclusion. With a global presence that includes over 230 properties worldwide, Pyramid Global Hospitality is committed to creating supportive and collaborative work environments that promote career advancement and personal development. The company places great value on meaningful relationships, continuous learning, and offering comprehensive benefits to its employees. These benefits encompass health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. This commitment reflects Pyramid Global Hospitality's intention to build a workforce that thrives by experiencing both professional and personal wellbeing while delivering exceptional guest services.

One of Pyramid Global Hospitality's flagship properties is The Wigwam, deeply connected to Arizona's history since 1929. Located in Litchfield Park, AZ, The Wigwam is a Four Diamond property boasting 331 guest rooms over 440 acres, offering guests a genuine Arizona experience. It's a prestigious landmark in Arizona hospitality, recognized for quality and tradition. The Wigwam, like the broader Pyramid Global Hospitality brand, values diversity and inclusivity, ensuring an equitable workplace for all employees, including minorities, females, persons with disabilities, and veterans.

The company is currently looking for an Administrative Assistant to support the hotel/resort leadership at The Wigwam. This role is designed for highly engaging, customer-focused individuals who bring energy, professionalism, and a willingness to learn and lead by example. The Administrative Assistant will have vital responsibilities including managing schedules, processing invoices, handling communications, and supporting both the team and guests with prompt and courteous service. This position also involves essential office duties such as filing, answering phones, reporting, and assisting with problem resolution. It is suited for someone passionate about hospitality and teamwork, who excels in organization and communication and is proficient in computer usage including Microsoft Office programs.

This role represents a fantastic opportunity for individuals at various stages of their careers, whether just entering the hospitality industry or seasoned professionals looking to grow. Pyramid Global Hospitality offers a dynamic and encouraging environment where employees can develop their skills and make meaningful contributions to memorable guest experiences. By joining Pyramid Global Hospitality and The Wigwam, employees become part of a respected brand that values authenticity, history, and excellence in Arizona hospitality, while enjoying the benefits and support of a global hospitality leader. Compensation for this role varies based on experience, skills, certifications, and location, reflecting the company's commitment to fair and individualized employment packages.

Job Requirements

  • High school diploma or equivalent
  • Experience in administrative roles preferred
  • Proficiency with Microsoft Office programs required
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality
  • Detail-oriented and highly organized
  • Ability to multitask and prioritize tasks effectively

Job Qualifications

  • High school diploma or equivalent
  • Proficiency with computers and computer programs, including Microsoft programs
  • Strong attention to detail
  • Excellent communication skills
  • Ability to handle confidential and sensitive information
  • Ability to multitask and meet deadlines
  • Demonstrated ability to build trusting working relationships

Job Duties

  • Provide timely customer service to hotel/resort team
  • Assist with day to day operations of the main office functions and duties
  • Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
  • Create and distribute communication documents
  • Update postings and communication venues throughout the Resort
  • Process, in a timely manner, reports, invoices, bills and associated mail
  • Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination
  • Open, read, and prepare answers to routine letters
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Take and distribute meeting minutes to appropriate individuals
  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Prepare letters, memos, and other documents
  • Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
  • Document and communicate all guest requests/complaints to appropriate personnel

Job Criteria

Experience

Entry Level (1-2 years)


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