Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Career development opportunities
Retirement Plan
Dental Insurance
Job Description
The hiring establishment is Ruby Tuesday, a well-known American restaurant and casual dining chain that offers an extensive menu with a focus on American cuisine, including classic favorites, innovative dishes, and fresh ingredients. Ruby Tuesday is recognized for its commitment to quality, an inviting atmosphere, and excellent customer service. As a company, Ruby Tuesday emphasizes teamwork, professionalism, and a friendly environment for both its customers and employees. The restaurant provides opportunities for career growth and development within the hospitality and foodservice industry, maintaining high standards and a reputation for serving delicious meals with exemplary service. Known for its vibrant culture and dedication to guest satisfaction, Ruby Tuesday attracts applicants who thrive in busy environments and seek to contribute positively to the dining experience. The employment opportunity is for a Catering Delivery position, which is typically a full-time or part-time role, depending on the need, with competitive pay structured in accordance with industry standards and company policies.
The role of Catering Delivery at Ruby Tuesday involves various responsibilities centered around ensuring guests receive their food and beverage orders accurately, timely, and with a friendly approach. A key aspect of the job is to manage the entire process from taking orders over the phone to the actual delivery and set-up of catering orders. The employee will use technology such as MICROS (a point of sale system) and other devices to input and process orders efficiently. Providing excellent customer service by greeting and assisting guests with menu selections, promoting catering options, and handling transactions are crucial for success in this role. The position demands attention to detail, good communication skills, and the ability to follow Ruby Tuesday’s recipes and packaging standards for high-quality food presentation. Additionally, some physical requirements include standing for extended periods, lifting up to 50 pounds, and operating various equipment such as coffee makers, ovens, and bread slicers. The catering delivery employee is also tasked with maintaining order and cleanliness of the delivery area and materials, thus contributing to the smooth operation of the restaurant’s catering service. This role suits individuals who enjoy customer interaction, are physically fit, and can perform under time constraints while upholding company standards and guest satisfaction.
The role of Catering Delivery at Ruby Tuesday involves various responsibilities centered around ensuring guests receive their food and beverage orders accurately, timely, and with a friendly approach. A key aspect of the job is to manage the entire process from taking orders over the phone to the actual delivery and set-up of catering orders. The employee will use technology such as MICROS (a point of sale system) and other devices to input and process orders efficiently. Providing excellent customer service by greeting and assisting guests with menu selections, promoting catering options, and handling transactions are crucial for success in this role. The position demands attention to detail, good communication skills, and the ability to follow Ruby Tuesday’s recipes and packaging standards for high-quality food presentation. Additionally, some physical requirements include standing for extended periods, lifting up to 50 pounds, and operating various equipment such as coffee makers, ovens, and bread slicers. The catering delivery employee is also tasked with maintaining order and cleanliness of the delivery area and materials, thus contributing to the smooth operation of the restaurant’s catering service. This role suits individuals who enjoy customer interaction, are physically fit, and can perform under time constraints while upholding company standards and guest satisfaction.
Job Requirements
- High school diploma or high school equivalency preferred
- Ability to stand frequently, exerting up to 50 pounds as needed
- Valid driver’s license and reliable transportation
- Ability to operate coffee maker, POS system, microwave, computer, copier, telephones, knives, ovens, bread slicer, and cell phone
- Ability to reach overhead, carry catering cooler bags, and handle hot and cold beverages
- Good communication skills and ability to work with co-workers
- Ability to tolerate significant changes in temperature and exposure to cleaning solutions
- Flexible availability including long hours
- Physical ability to crawl, climb, bend, balance, kneel, stoop, and lift items up to 50 pounds
Job Qualifications
- High school diploma or high school equivalency preferred
- Flexible and long hours required at times
- Ability to stand frequently, exerting up to 50 pounds as needed
- Able to operate coffee maker, POS system, microwave, computer, copier, telephones, knives, ovens, bread slicer, and cell phone
- Ability to reach overhead, carry catering cooler bags, handle hot and cold beverages, bend below the waist, crouch and communicate intentions to co-workers
- Have and maintain a valid driver’s license, reliable transportation, and auto liability insurance for the purpose of delivering catering orders
Job Duties
- Provide each guest with a friendly welcome and farewell to ensure a positive, memorable experience and repeat business
- Answer the phone and assist with answering guests’ questions in a friendly, courteous manner
- Guide guests through food, beverage, catering, and promotional menus
- Collect appropriate information needed to process the TueGo/Catering order including name, location of delivery, phone number, etc
- Write down and repeat back guests’ orders
- Accurately input orders at the MICROS
- Package orders according to Ruby Tuesday recipes ensuring that all needed and requested items are included
- Ensure the highest quality preparation and presentation of food and beverage items
- Present an accurate guest check, accept payment, and quickly complete the transaction
- Complete specific side work and station maintenance
- Maintain the organization of TueGo, Catering, and Delivery materials
- Direct guests with large catering orders to the Ruby Tuesday Catering Team
- Deliver and set-up catering orders by the specified timeframe
- Other responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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