Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Job Description
Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Recognized for its commitment to quality, innovation, and sustainability, Aramark focuses on improving lives through exceptional service in various industries including education, healthcare, business, and sports and leisure. The company's mission emphasizes service, unity, and making a positive impact for employees, partners, communities, and the planet. Aramark values diversity and inclusion, ensuring equal employment opportunities for all individuals regardless of race, color, religion, gender, age, disability, or any other protected status. Employees at Aramark are encouraged to develop their talents, explore new challenges, and grow professionally within a supportive and dynamic workplace environment.
The Catering Services Director role at Aramark is a pivotal leadership position responsible for overseeing and directing comprehensive catering operations within multiple units or large accounts. This position demands strong expertise in event planning, team management, budgeting, and client relations to ensure the successful execution of catering services. The Director manages the entire catering team and operations, including the planning, coordination, and completion of catering orders and special events, while meeting financial goals and departmental budgets.
This role involves coordinating catering logistics such as booking events, supervising staff, developing menus with cost analysis, managing pricing strategies, and hiring staff. The Catering Services Director also crafts and implements innovative catering solutions tailored to customer needs, establishes performance standards for service and presentation, and ensures consistency across all catering functions. Strategic marketing planning, including developing sales strategies and managing marketing budgets, is another key responsibility. The Director facilitates catering event delivery, participates in sales processes and contract negotiations, and guides clients in planning events to create memorable experiences.
Leadership and staff development are critical components of the role. The Catering Services Director trains and mentors catering employees to maintain high standards and compliance with safety policies, including food handling, occupational, and environmental safety. Monitoring and achieving sales, food, and labor targets are essential to driving business growth and client retention. The position also handles accounting functions related to catering, ensuring accurate reporting of revenues, expenses, and receivables.
Overall, the Catering Services Director at Aramark plays a strategic and hands-on role in enhancing the company's catering capabilities by innovating service delivery, maintaining strong client relationships, and leading a highly effective team. The role supports Aramark’s broader mission to deliver excellence in service, contribute to community well-being, and foster a workplace culture where employees are empowered to reach their full potential.
The Catering Services Director role at Aramark is a pivotal leadership position responsible for overseeing and directing comprehensive catering operations within multiple units or large accounts. This position demands strong expertise in event planning, team management, budgeting, and client relations to ensure the successful execution of catering services. The Director manages the entire catering team and operations, including the planning, coordination, and completion of catering orders and special events, while meeting financial goals and departmental budgets.
This role involves coordinating catering logistics such as booking events, supervising staff, developing menus with cost analysis, managing pricing strategies, and hiring staff. The Catering Services Director also crafts and implements innovative catering solutions tailored to customer needs, establishes performance standards for service and presentation, and ensures consistency across all catering functions. Strategic marketing planning, including developing sales strategies and managing marketing budgets, is another key responsibility. The Director facilitates catering event delivery, participates in sales processes and contract negotiations, and guides clients in planning events to create memorable experiences.
Leadership and staff development are critical components of the role. The Catering Services Director trains and mentors catering employees to maintain high standards and compliance with safety policies, including food handling, occupational, and environmental safety. Monitoring and achieving sales, food, and labor targets are essential to driving business growth and client retention. The position also handles accounting functions related to catering, ensuring accurate reporting of revenues, expenses, and receivables.
Overall, the Catering Services Director at Aramark plays a strategic and hands-on role in enhancing the company's catering capabilities by innovating service delivery, maintaining strong client relationships, and leading a highly effective team. The role supports Aramark’s broader mission to deliver excellence in service, contribute to community well-being, and foster a workplace culture where employees are empowered to reach their full potential.
Job Requirements
- At least 4 years of experience
- at least 1-3 years of experience in a management role
- previous experience in events and catering
- bachelor's degree or equivalent experience
- strong communication skills
- available to work event-based hours
- complete Food Handlers and Alcohol Service Certifications as required
Job Qualifications
- At least 4 years of experience
- at least 1-3 years of experience in a management role
- previous experience in events and catering
- bachelor's degree or equivalent experience
- strong communication skills
- available to work event-based hours
- complete Food Handlers and Alcohol Service Certifications as required
Job Duties
- Coordinate total catering operations including booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
- be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
- develop and implement catering solutions to meet customers' needs
- develop and maintain effective client and customer rapport
- develop and implement annual comprehensive marketing plan for catering including collateral, sales strategies, and marketing budgets
- establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
- implement new services to support base business growth and client retention
- stay ahead of and advise clients, customers, and staff on current catering trends and products
- facilitate the delivery of prepared food built from banquet event orders
- participate in sales process and negotiations of contracts and assist clients in planning special events
- train and lead catering employees to ensure catering standards are followed
- responsible for setting and delivering sales, food, and labor targets
- responsible for execution of catering events of varied size and scope including staffing and management
- responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
- ensure compliance with all food, occupational and environmental safety policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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