Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $95,000.00 - $105,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Relocation assistance

Job Description

Tailwind Hospitality is a premier hospitality company specializing in airport concessions, restaurants, and catering services that elevate the traveler experience. Known for a commitment to quality, service excellence, and innovative hospitality solutions, Tailwind operates a diverse airport hospitality portfolio that includes cafes, bars, restaurants, and concessions across various locations. With a focus on creating memorable guest interactions, Tailwind aims to deliver seamless food and beverage experiences that align with the sophisticated expectations of travelers, airport partners, and corporate clients. The company embraces a culture of entrepreneurial leadership, operational excellence, and continuous growth. Tailwind’s presence in Jackson Hole, Wyoming, is expanding to include a groundbreaking catering program aimed at serving premium clientele with high-touch catering solutions tailored to the unique needs of airport hospitality.

The Director of Catering role at Tailwind Hospitality offers a rare opportunity to lead and innovate in the catering space by building a catering program from the ground up at Jackson Hole. This is a strategic leadership position responsible for developing and launching a premium catering operation that expands Tailwind’s existing airport hospitality services into a dedicated catering platform. The role involves designing operational workflows, service standards, packaging, and fulfillment processes aligned with the company’s high-quality brand. The Director of Catering will drive sales and business development efforts by building strong client relationships with airport partners, corporate travelers, private aviation customers, and local communities. This role requires the ability to translate sales leads into exceptional operational execution, ensuring every catering event is delivered with accuracy, quality, and premium service. The position is based in Jackson Hole and involves daily travel to Jackson Hole Airport to oversee operations and engage in business development activities. Beyond launching in Jackson Hole, the Director of Catering will contribute to a broader national catering strategy to expand Tailwind’s footprint across other airport locations. This entrepreneurial role calls for a dynamic leader with a passion for hospitality, an innovative mindset, and proven success in building scalable catering programs that blend service excellence with operational discipline. Candidates must be prepared to relocate to or reside in Jackson Hole, Wyoming, and have the versatility to manage multiple priorities across a fast-paced, complex hospitality environment. This is a full-time leadership position with significant responsibilities and opportunities to influence the growth trajectory and reputation of Tailwind Hospitality’s catering services at airports nationwide.

Job Requirements

  • 5+ years of experience in catering, hospitality business development, or premium foodservice
  • proven ability to build client relationships and grow recurring revenue
  • strong understanding of high-touch hospitality service expectations
  • experience in launching, growing, or scaling hospitality programs
  • entrepreneurial mindset with the ability to develop operational processes
  • excellent communication and sales skills
  • operational management skills to ensure service quality
  • must reside in or be willing to relocate to Jackson Hole, Wyoming
  • ability to travel daily to Jackson Hole Airport
  • capability to manage multiple priorities in a fast-paced environment
  • ability to work collaboratively with diverse teams

Job Qualifications

  • 5+ years of experience in catering, hospitality business development, premium foodservice, private aviation catering, or luxury service environments
  • proven experience building client relationships and growing recurring revenue
  • strong understanding of high-touch hospitality service expectations
  • experience launching, growing, or scaling hospitality programs
  • demonstrated entrepreneurial mindset with the ability to build processes from the ground up
  • excellent communication, relationship-building, and sales skills
  • strong operational instincts with the ability to translate sales into execution
  • experience in airport hospitality, private aviation, FBO catering, or premium resort hospitality (preferred)
  • familiarity with premium resort and destination-driven service environments (preferred)
  • knowledge of aviation catering platforms and customer expectations (preferred)

Job Duties

  • Build Tailwind's catering program from the ground up at Jackson Hole
  • develop catering workflows, ordering procedures, service standards, packaging expectations, and fulfillment processes
  • establish scalable operational systems that can be replicated across Tailwind locations
  • partner with culinary and operational teams to align catering offerings with existing airport concepts
  • drive catering revenue through relationship-building and proactive business development
  • identify opportunities to expand catering services to private aviation customers, airport partners, corporate travelers, and other premium clientele
  • build repeat business through exceptional service delivery and strong client engagement
  • develop strategies to convert one-time orders into long-term recurring accounts
  • build and maintain strong partnerships with location management teams, airport partners, local community contacts and organizations, corporate and local hospitality partners
  • ensure seamless execution of catering orders with exceptional quality, presentation, accuracy, and responsiveness
  • develop service standards for urgent and short-turn catering requests
  • support menu development and service enhancements reflecting the Jackson Hole market and premium guest expectations
  • collaborate with on-site leadership to ensure operational consistency
  • evaluate opportunities to expand Tailwind’s catering model into additional airport locations
  • provide recommendations for infrastructure, staffing, and systems needed for broader program growth
  • help establish Tailwind as a recognized airport hospitality catering partner across the organization

Job Criteria

Experience

Expert Level (7+ years)


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