Catering Coordinator - Indianapolis Zoo - INDIANAPOLIS ZOO

Aramark is a globally recognized leader in food, facilities management, and uniform services, operating in 15 countries around the world. With a mission deeply rooted in service and a clear sense of purpose, Aramark is devoted to delivering exceptional experiences to millions of guests every day. The company embraces diversity and inclusivity, offering equal employment opportunities to all candidates regardless of race, color, religion, national origin, age, sex, gender identity, disability, or other legally protected statuses. Working at Aramark means being part of a vibrant community where professional growth, passion, and talent development are nurtured. They provide a dynamic environment where employees can thrive by pursuing new challenges and finding a strong sense of belonging within the organization.

The Catering Coordinator role at Aramark plays a critical part in ensuring the seamless delivery of catering services aligned with company standards. This position requires an individual with exceptional organizational capabilities, outstanding communication skills, and a committed mindset to excellent customer service. The Catering Coordinator is responsible for the full-cycle fulfillment of catering orders—from initial receipt through successful execution, payment processing, and delivery—ensuring every detail is managed carefully to exceed client expectations. This role involves partnering closely with the Catering Sales Manager and the Operations team to not only execute current orders but also to support sales growth by nurturing customer relationships and tracking business opportunities.

The Coordinator manages the planning, organization, and coordination of catering production, delivery schedules, and follow-up activities, playing a pivotal role in guaranteeing resources and products are available to meet the various demands of busy operations. Duties include maintaining accurate order records, performing timely data entry in a centralized database, managing payment registers, and assisting with restaurant operations as needed. The role requires fluctuating schedules including standard daytime shifts, weekend hours, and occasional late-night activations dependent on event requirements and seasonality.

Additionally, candidates must have the physical stamina to work extended hours and perform physical tasks such as standing for the majority of the shift, lifting heavy items, and carrying out various physical movements related to event setup and service. Strong computer skills, including proficiency in Microsoft Office, POS systems, and catering software, are essential for managing invoicing and order documentation effectively.

This position offers a unique opportunity to contribute to Aramark’s reputable catering services while gaining valuable experience in hospitality operations. The role is best suited for detail-oriented and motivated individuals seeking to advance their careers in the hospitality sector by delivering top-tier service in a fast-paced, customer-focused environment. The Catering Coordinator position at Aramark is an excellent career step for anyone passionate about hospitality, customer satisfaction, and operational excellence.